Reliable Support. Rock Solid Comfort.
Air-O-Smith is a family-owned and operated heating and cooling company serving the northeastern North Carolina region with exceptional customer service and technical expertise. We take pride in providing reliable solutions and innovative technology to keep your home or business comfortable all year round.
Our mission
To elevate customer comfort through personalized and efficient heating and cooling solutions, personalized service, and exceptional customer care.
What sets us apart
- Personalized Service: We prioritize understanding your unique needs and offer tailored solutions to meet your specific requirements.
- Family-Focused Approach: Our team treats every customer like family, offering genuine care and open communication throughout the process.
- Expert Technicians: Our certified technicians are highly skilled, experienced, and dedicated to delivering exceptional service.
- Comprehensive Solutions: We offer a wide range of services, from routine maintenance and repairs to installations and ductwork services.
- Quality Products: We select only the most reliable and efficient heating and cooling equipment on the market.
Residential
- Routine maintenance and repair of all makes and models of furnaces, heat pumps, and air conditioners
- Indoor air quality solutions and filtration
- System upgrades and replacements
- Complete ductwork design, installation, and repair
- Emergency repairs available 24/7
Commercial
- Comprehensive services for offices, retail spaces, and other commercial properties
- Custom-designed HVAC solutions tailored to your business needs
- Energy-efficient systems that can save you money on your utility bills
Additional Services
- Financing options available
- Comprehensive estimates and consultations
- Preventive maintenance plans to keep your system running smoothly and efficiently
Experience the Air-O-Smith Difference
We believe in building lasting relationships with our customers. Our goal is to provide you with peace of mind, knowing that your heating and cooling needs are in capable hands. We are committed to exceeding your expectations and making a positive impact on your home or business environment.
Workmanship and Professionalism
Air-O-Smith has received rave reviews from their customers praising their exceptional workmanship, professionalism, and excellent customer service. Reviewers have consistently mentioned that the team at Air-O-Smith are a pleasure to work with, knowledgeable, and professional. They have gone above and beyond to ensure customer satisfaction, from providing detailed explanations to following up to ensure complete satisfaction.
Communication and Timeliness
The team at Air-O-Smith is known for their promptness and reliability. Reviewers have noted that they show up on time and keep customers informed throughout the process. Steve, one of the representatives, has been particularly praised for his attention to detail and willingness to take the time to understand customers' needs.
Value and Recommendations
Multiple reviewers have mentioned that the prices charged by Air-O-Smith are reasonable, making them a great value for the quality of service provided. Many have gone as far as to highly recommend the company to friends, family, and colleagues, with one reviewer stating that they have referred Air-O-Smith to many of their clients.
Overall Experience
The overall experience with Air-O-Smith has been overwhelmingly positive, with reviewers expressing their gratitude for the company's excellent service and professionalism. One reviewer even noted that they love their new train system installed by Air-O-Smith.
Issues and Concerns
There are no notable issues or concerns mentioned in the reviews provided.
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