Our Customers are Always Comfortable!
Welcome to R.A. Hoy NRU, your trusted partner for heating, cooling, and indoor air quality solutions in the Outer Banks. Since 1979, we have been dedicated to providing exceptional service, quality products, and unparalleled customer care. Our commitment to excellence has earned us a reputation as one of the largest and most technologically advanced heating and cooling companies on the North Carolina coast.
Our Story
Established in 1979, Hoy has grown over the years to become a trusted name in the home services industry. We are proud to be one of the largest sources of Trane equipment on the North Carolina coast. Our expertise, combined with our commitment to training and continuous improvement, sets us apart from other companies in the industry.
Expertise
At R.A. Hoy NRU, we take pride in our highly trained and experienced team of technicians, installers, customer service specialists, warehouse associates, and dispatch specialists. Our comprehensive training program ensures that our staff has the knowledge and skills necessary to provide efficient and effective solutions to our customers.
Services
We offer a wide range of services to meet the diverse needs of our customers. Our services include:
- Heating: From heat pumps to smart thermostats, we provide top-of-the-line heating solutions for your home.
- Cooling: Our cooling services include air conditioning, mini-split systems, and smart thermostats to keep your home comfortable all year round.
- Indoor Air Quality: Our indoor air quality services ensure that your home is free from pollutants and allergens, providing you with a healthy and comfortable living space.
Maintenance and Financing Options
In addition to our services, we also offer a comprehensive maintenance plan to ensure that your systems run smoothly and efficiently. Our worry-free program provides coverage for repairs, replacements, and maintenance, giving you peace of mind and protecting your investment.
We also offer financing options to make it easy to upgrade or repair your systems. With our flexible financing plans, you can enjoy the benefits of quality services without going over budget.
Commitment to Excellence
At R.A. Hoy NRU, we are committed to exceeding our customers' expectations in every aspect of our business. Our team is dedicated to providing exceptional service, ensuring that our customers receive the best possible outcomes for their heating, cooling, and indoor air quality needs.
Get in Touch
To learn more about our services, maintenance plans, and financing options, please don't hesitate to contact us at (252) 400-1731 or schedule an appointment online.
Technician Experience
RA Hoy technicians have been consistently praised for their professionalism, expertise, and excellent customer service. Many reviewers have commented on how courteous and knowledgeable the technicians are, taking the time to explain complex issues in a clear and concise manner.
Communication
The company's communication skills have also been standout, with reviewers mentioning prompt responses to phone calls, scheduled appointments, and regular updates on the status of their services.
Prompt and Timely Service
Several reviewers have praised RA Hoy for their swift response to their needs, with some mentioning that issues were resolved same-day or within a short period. This prompt service has helped to alleviate stress and anxiety for customers.
Expert Workmanship
The quality of work performed by RA Hoy technicians has been consistently high, with reviewers commenting on the thoroughness and attention to detail. Several reviewers have noted that their systems have been running more efficiently and effectively since the work was completed.
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