Protecting Your Home, Sustainability, Exceptional Craftsmanship
At Thumbs-Up Rooter and Plumbing, we are a full plumbing service committed to providing top-quality services to our customers in Oakland and the Bay Area. With over ten years of experience, our team of experts has the skills and knowledge to tackle any plumbing problem, from drain and sewer cleaning to water heater installation and repair. Our goal is to provide 100% satisfaction to our customers, and we guarantee that our services will add value to the dollar you invest in your home or business.
Our Services
We offer a wide range of plumbing services, including water heater installation and repair, gas shut-off valve installation, plumbing repairs, drain and sewer cleaning, hydro jetting, kitchen and bathroom remodeling, leak detection and repair, and sewer lateral inspection and trenchless sewer replacement. Our team is dedicated to providing accurate estimates, and we never add hidden fees or surprise charges. We also offer same-day appointments and quick response times, so you can trust us to handle any plumbing emergency that arises.
Our Mission
Our mission is to provide affordable, dedicated, and fair services to our customers, with the goal of 100% satisfaction. We are a locally-owned business, and we pride ourselves on our commitment to providing top-quality services at reasonable prices. We understand the importance of having a reliable plumbing system, and we are dedicated to helping you protect your family and your home.
Our Values
At Thumbs-Up Rooter and Plumbing, we value our customers' satisfaction above all else. We are dedicated to providing accurate estimates, professional service, and reasonable pricing. We are a family-owned business, and we pride ourselves on our commitment to fairness, dedication, and affordability. We are licensed, insured, and bonded, and we have a proven track record of delivering top-quality services to our customers.
Our Story
With over ten years of experience in the plumbing industry, our team of experts has the skills and knowledge to tackle any plumbing problem. We have combined our expertise to create a strong word-of-mouth business, and we are proud of our 5-star ratings and positive online feedback. We are committed to providing top-quality services, and we guarantee that our services will add value to the dollar you invest in your home or business.
Overall Impression
The reviews for Thumbs Up Rooter and Plumbing are overwhelmingly positive, with all reviewers giving 5-star ratings. The common themes among the reviews are the company's excellent customer service, professionalism, and attention to detail.
Customer Service and Communication
Many reviewers praised the company's prompt communication, keeping them informed every step of the way. Gabe and Sal were specifically mentioned for their excellent communication skills, ensuring customers knew what to expect throughout the process.
Plumbing Expertise
The company's expertise in plumbing was evident in the reviews, with many customers impressed by the efficient and timely completion of their jobs. The reviewers praised the company's ability to solve complex problems, such as a sewer line collapse and a clogged drain, and their attention to detail in installing new equipment.
Integrity and Fair Pricing
Several reviewers mentioned the company's integrity, with Sal passing on savings to customers when the job was less involved than expected. The reviewers were also impressed by the company's fair pricing, with some mentioning that they received quotes lower than from other companies.
Employee Praise
Eddie, Gabe, and Sal were specifically praised for their excellent work, professionalism, and customer service. Reviewers mentioned their promptness, efficiency, and ability to explain the repair process in a clear and concise manner.
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