Business Details
26 Years
experience
Emergency
services
Your Trusted Partner for Plumbing Solutions in Oakland
Big Blue Plumbing has been serving the East Bay area since 2000, founded by Paul Gerrard, a plumbing professional with decades of experience in hydronic heating and plumbing systems. Our team of certified technicians prioritizes professionalism, integrity, and community, offering 24/7 emergency services and comprehensive plumbing solutions for residential and commercial properties. We specialize in repairs, installations, and maintenance, utilizing advanced technology and techniques to ensure lasting results. Our commitment to customer satisfaction is reflected in our 100% satisfaction guarantee, no-overtime charges policy, and extensive warranties.With a focus on transparency, we provide upfront pricing and detailed explanations of all services. Our technicians undergo rigorous training, including background checks and customer service programs, ensuring respectful and efficient service. We actively engage in community initiatives, such as beach cleanups and charity support, reinforcing our dedication to both our clients and the local area.
Services
Emergency Plumbing
Fixtures
Gas Lines
Hydronic Heating
Water Pipes
Water Heaters
Drain Services
Toilet Repairs
Shower Repairs
Water Pressure Testing
Details
- Year established: 2000
Highlights and features
- Over 20 years of plumbing experience in Oakland and Alameda.
- 24-hour emergency service availability.
- Certified plumbing experts with extensive training.
- No overtime charges for after-hours service.
- Best-in-industry guarantees and warranties.
Associations and certifications
- Google Guaranteed
What people say
15-minute response
Professional staff
Expert repairs
Thorough service
Highly recommended
Services
Emergency Plumbing
Big Blue Plumbing provides 24/7 emergency services for urgent plumbing issues like leaks, bursts, and sewer backups. Our certified technicians respond promptly, using advanced tools to resolve problems efficiently. Customers benefit from immediate assistance and guaranteed repairs, minimizing property damage and downtime.
Water Heater Repair
We diagnose and fix water heater issues including leaks, insufficient heating, and unusual noises. Our team handles all modelselectric, gas, tankless, and solarwith expert repairs or replacements. Customers receive upfront pricing and a $100 voucher guarantee if issues recur within the warranty period.
Drain Cleaning
Our hydro jetting and snaking techniques clear clogs and maintain sewer lines effectively. We address slow drains, foul odors, and recurring blockages, preventing future issues. Advanced diagnostics ensure long-term solutions, backed by trenchless technology for minimal property disruption.
Gas Line Services
We install, repair, and inspect gas lines for appliances and heating systems, ensuring safety and code compliance. Services include leak detection, earthquake shut-off valves, and appliance hookups. Certified technicians use precision tools to prevent hazards and ensure reliable gas system performance.
Hydronic Radiant Heating
Specializing in hydronic heating, we design and install energy-efficient systems for homes and businesses. Our solutions include boiler replacements, radiant floor heating, and maintenance. Customers enjoy consistent warmth, lower energy bills, and expert support for complex hydronic systems.
People
Paul Gerrard
Founder & CEO
Paul Gerrard founded Big Blue Plumbing in 2000 after studying plumbing in England and completing a City & Guilds apprenticeship. He brings over 35 years of industry experience, focusing on customer satisfaction and community engagement.
Nick
Lead Technician
Nick specializes in hydronic heating and emergency repairs, known for his prompt service and technical expertise. He ensures complex systems are diagnosed and fixed efficiently, earning consistent customer praise.
Javier
Senior Plumber
Javier excels in drain cleaning and toilet repairs, praised for his friendly demeanor and thorough problem-solving. He guarantees clean workspaces and clear explanations of all services performed.
Tonni
Service Technician
Tonni provides detailed assessments and supervisor coordination for major repairs. Customers highlight her promptness, expertise, and commitment to resolving issues comprehensively during service calls.
Questions
What plumbing services does Big Blue Plumbing offer?
We provide emergency repairs, water heater installations, drain cleaning, gas line services, hydronic heating, and repiping for residential and commercial properties.
Do you offer 24/7 emergency plumbing services?
Yes, our certified technicians are available 24 hours a day, 7 days a week for urgent plumbing issues.
What guarantees do you provide?
We offer a 100% satisfaction guarantee, no-overtime charges, and warranties on all installations and repairs.
Are financing options available?
Yes, we offer flexible financing plans for qualifying plumbing projects, including PACE financing for energy-efficient upgrades.
Which areas do you serve?
We serve Oakland, Alameda, Berkeley, Hayward, and surrounding East Bay communities.
