Business Details
Emergency
services
Your Trusted Water Damage Restoration Experts in Cincinnati
Flood Restoration Services is a family-owned and operated water restoration company serving the Greater Cincinnati and Northern Kentucky areas. With over 30 years of experience, we specialize in emergency water damage cleanup, flood restoration, sewage damage remediation, and mold removal. Our team of IICRC-certified professionals utilizes state-of-the-art equipment to handle disasters ranging from minor leaks to large-scale commercial losses up to 1,000,000 square feet. We maintain 24/7 emergency availability, ensuring dispatch within one hour of initial contact while providing transparent communication throughout the restoration process.Our commitment to quality is demonstrated through our adherence to OSHA safety standards, in-house staff training programs, and personalized service approach that treats client properties with the same care as our own. We work directly with major insurance providers and prioritize minimizing business disruption for commercial clients while restoring residential properties to pre-damage conditions.
Services
Water Damage
Flood Cleanup
Sewage Damage
Commercial/Large Loss
Mold Testing & Removal
Highlights and features
- 30+ years of local water damage restoration experience
- IICRC-certified professionals on every job site
- Guaranteed 24/7 emergency response within one hour
- Family-owned with direct owner oversight of all projects
- Commercial restoration expertise for facilities up to 1,000,000 sq ft
Associations and certifications
- IICRC
- Approved by all major insurance providers
What people say
Professional from start to end
Promptly at given time
Exceeded expectations
Great job
Excellent service
Services
Water Damage Restoration
Our certified technicians provide rapid water extraction and structural drying for residential and commercial properties. Using truck-mounted systems and thermal imaging, we remove standing water, dry affected materials, and prevent mold growth. Services include hardwood floor restoration, wall cavity drying, and content cleaning for insurance-covered losses.
Flood Cleanup
We specialize in comprehensive flood damage restoration following natural disasters or plumbing failures. Our process includes water removal, debris cleanup, sanitization, and structural drying using industrial fans and dehumidifiers. We handle both freshwater and contaminated water situations while coordinating with insurance adjusters for commercial and residential clients.
Sewage Damage Remediation
Our team handles hazardous sewage cleanup with proper PPE and disinfection protocols. We remove contaminated materials, sanitize affected areas with EPA-registered solutions, and restore properties to habitable conditions. Emergency response includes containment barriers to prevent cross-contamination and 24/7 availability for residential and commercial emergencies.
Commercial Restoration
We provide specialized restoration for commercial facilities up to 1,000,000 square feet. Services include business continuity planning, equipment relocation, industrial drying systems, and documentation for insurance claims. Our certified staff works with facility managers to minimize operational disruption while restoring manufacturing areas, healthcare facilities, and office spaces.
Mold Remediation
Our IICRC-certified specialists perform mold testing, containment, and removal using HEPA filtration and antimicrobial treatments. We identify moisture sources, remove affected materials, and restore indoor air quality. Services include post-remediation testing to ensure complete mold elimination and prevention strategies for residential and commercial properties.
People
John E. Winther
Owner
With over 30 years in emergency services, John E. Winther founded Flood Restoration Services and consults on workforce training. Certified in water damage restoration by IICRC, he oversees all operations and maintains quality control standards across residential and commercial projects.
John N. Winther
Operations Manager
John N. Winther manages daily operations and crew supervision. Certified in water damage restoration and mold remediation, he handles project estimating and ensures compliance with safety regulations while maintaining direct client communication throughout restoration processes.
Questions
What areas do you service?
We serve Greater Cincinnati and Northern Kentucky, handling water damage emergencies in both residential and commercial properties across these regions.
Are you available for emergencies at night?
Yes, our 24/7 emergency service ensures live operators answer calls at any hour, with technicians dispatched within one hour of contact.
Do you work with insurance companies?
We're approved by all major insurance providers and handle documentation, estimates, and direct billing to streamline the claims process for clients.
What types of water damage do you handle?
We manage all water damage categories including clean water from pipe bursts, gray water from appliance leaks, and black water from sewage backups or flooding.
Can you restore hardwood floors?
Yes, our specialized drying techniques and moisture monitoring equipment can typically restore hardwood floors without replacement, preventing warping and buckling.
How quickly can you respond to emergencies?
Our guaranteed response time ensures technicians arrive within one hour of your initial call for immediate water extraction and damage mitigation.
