At Cody & Sons Plumbing, Heating and Air, we are proud to be your trusted problem-solvers for all your plumbing, heating, and air conditioning needs in the Greater Dallas Area. Serving our community since 1969, our family-owned and operated business has built a reputation for providing outstanding service, unparalleled expertise, and a commitment to excellence.
Our Mission
Our mission is to be recognized as a leader in our industry by providing outstanding plumbing, heating, and air services to our family of customers. We are in the service business, which means we are in the "relationship business" and for this reason we let compassion, integrity, and respect guide our company to always exceed our customers' expectations by providing world-class reliability and outstanding problem-solving expertise.
Our Services
We offer a wide range of services to meet your plumbing, heating, and air conditioning needs. From drain cleaning and water heater repairs to heating installation and air conditioning tune-ups, our team of expert technicians is dedicated to providing prompt, professional, and reliable service. Our services include:
- Plumbing: drain cleaning, water heater repairs, sewer repair, garbage disposals, toilet repair, water filtration systems, and gas leaks & repair
- Heating: heating repair, heating installation, heating maintenance, furnace repairs, and furnace replacement
- Air Conditioning: AC repair, AC installation, AC tune-ups, and duct cleaning
- Indoor Air Quality: air purification systems, humidifiers, and dehumidifiers
- Water Filtration: water filtration systems, water softeners, and reverse osmosis systems
Our Guarantees
At Cody & Sons, we stand behind our work and guarantee your satisfaction. Our guarantees include:
- Upfront Pricing: we offer fair and transparent pricing for our services
- We Value Your Home Guarantee: our technicians will always use floor protecting shoes and tarps to protect your home
- We Value Your Safety Guarantee: our technicians are fully licensed, insured, and background-checked for your safety and protection
- We Value Your Satisfaction Guarantee: we guarantee your complete satisfaction with our services and materials
- We Value Your Time Guarantee: we offer prompt and efficient service to minimize downtime and get you back to your normal routine quickly
Excellent Customer Service and Technical Expertise
Professionalism and Timeliness
The reviews highlight the professionalism and timeliness of the technicians from Cody & Sons. Many reviewers praised the company's punctuality, with technicians arriving on time or even earlier than scheduled. The technicians were also commended for their clean and tidy work, wearing floor protectors on their boots and not leaving doors open.
Knowledgeable and Friendly Technicians
The reviews consistently praise the technicians' technical expertise, friendly demeanor, and willingness to explain the issues and solutions in detail. Many reviewers appreciated the technicians' honesty, professionalism, and respect for their homes.
Comprehensive and Clear Communication
The company's communication was repeatedly praised, with reviewers appreciating the clear explanations of the work to be done, the prices, and the options available. The technicians were also commended for keeping customers informed throughout the process.
Willingness to Go the Extra Mile
Several reviewers praised the technicians for going above and beyond their duties, such as fixing additional issues not initially part of the appointment or providing helpful advice.
