Business Details
Emergency
services
Trusted Damage Restoration Services in Rockville, MD
SERVPRO Of Rockville & Silver Spring North have been serving Montgomery County, Maryland for over 41 years. Founded on principles of rapid response and customer-centric service, we specialize in restoring properties after water, fire, mold, and storm damage. Our team, led by owners Michelle and Jorge Gutierrez, combines 40+ years of collective experience with IICRC-certified training to deliver efficient, reliable solutions. With a 4.9 rating from 1,466 reviews, we prioritize transparency, 24/7 availability, and partnerships with insurance providers to minimize client stress.Our SERVPRO Cleaned program addresses modern hygiene needs, including pandemic-era safety protocols. Backed by a nationwide network, we handle disasters of all sizes, ensuring properties are restored to pre-loss condition with minimal disruption to daily life.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Commercial Cleaning
Specialty Cleaning
Biohazard Cleanup
Carpet/Upholstery Cleaning
Odor Removal
Highlights and features
- We offer 24/7 emergency response for all disaster types.
- Our team holds IICRC industry certifications for restoration expertise.
- 40+ years of local experience serving Montgomery County, Maryland.
- We coordinate directly with insurance providers for hassle-free claims.
- SERVPRO Cleaned program ensures pandemic-safe cleaning protocols.
Associations and certifications
- IICRC
What people say
Excellent job
Quick response
Professional and efficient
Highly recommend
Exceptional customer service
Services
Water Damage
Our water damage restoration service addresses leaks, floods, and plumbing failures with rapid water extraction, drying, and structural repairs. Using industrial-grade equipment, we prevent mold growth and restore properties to pre-damage condition. Clients praise our 24/7 availability and seamless insurance coordination.
Fire Damage
Fire damage restoration includes soot removal, odor elimination, and rebuilding after flames or smoke. We prioritize safety by securing properties and using specialized techniques to salvage belongings. Customers highlight our prompt response and thorough post-fire recovery.
Mold Remediation
Mold remediation services identify and eliminate mold infestations, including air quality testing and HEPA filtration. Our certified technicians contain spores to prevent spread, followed by antifungal treatments. Clients emphasize our expertise in resolving recurring mold issues.
Commercial Cleaning
Commercial cleaning services include SERVPRO Cleaned certification for virus protection, post-construction cleanup, and routine maintenance. Our solutions meet pandemic safety standards, ensuring safe environments for employees and customers. Businesses commend our reliability and attention to detail.
Storm Damage
Storm damage restoration handles roof leaks, wind destruction, and flooding from severe weather. We provide tarping, debris removal, and structural repairs to prevent further harm. Reviews note our efficiency in resolving extensive storm-related damage.
People
Michelle Gutierrez
Owner
Michelle Gutierrez co-owns SERVPRO of Rockville-Olney and Silver Spring North, bringing 18 years of restoration expertise. She focuses on customer satisfaction and operational excellence, ensuring the company maintains its 4.9-star reputation.
Jorge Gutierrez
Owner
Jorge Gutierrez, co-owner with 10 years of experience, oversees technical operations at SERVPRO. His leadership in training and disaster response has strengthened the company's ability to deliver rapid, high-quality restoration services.
Questions
What services does SERVPRO of Rockville-Olney offer?
We specialize in water, fire, mold, and storm damage restoration, commercial cleaning, and biohazard cleanup. Our 24/7 services cover residential and commercial properties in Montgomery County, Maryland.
How quickly does SERVPRO respond to emergencies?
Our team arrives within hours of your call, prioritizing urgent situations like flooding or fire damage. We work 24/7 to minimize property loss and begin mitigation immediately.
Do you work with insurance companies?
Yes, we coordinate directly with insurers to streamline claims. Our documentation and transparent pricing simplify the process, reducing stress for homeowners and businesses.
Are your technicians certified?
All staff hold IICRC certifications in restoration and cleaning. Regular training ensures expertise in the latest techniques, including SERVPRO Cleaned protocols for viral pathogens.
What areas do you serve?
We serve Rockville, Silver Spring, Olney, and surrounding Montgomery County communities. Our service area includes residential neighborhoods and commercial districts in Maryland.
