Business Details
50+ Years
experience
Emergency
services
Expert Property Damage Restoration Services
Established in 1949, we are the most experienced restoration contractor in the Baltimore-Washington region. Our certified experts specialize in commercial and multi-unit residential property restoration, delivering quality, speed, and efficiency through a refined process. As a regional, family-owned business, we prioritize client advocacy over insurance company relationships, ensuring optimal claim settlements. With 75+ years of experience and a team averaging 14 years of tenure, we provide 24/7 emergency response and handle prominent projects like GSA Headquarters and Eastern Market.Our in-house capabilities include permit processing, reconstruction, and mold remediation, supported by a dedicated team of engineers, estimators, and project managers. We maintain industry leadership through awards and active participation in professional associations while emphasizing transparency, client communication, and long-term team commitment.
Services
24-hour emergency response
Full-scale reconstruction
Structural drying
Mold remediation
Fire watch services
Insurance reporting
Commercial restoration
Residential reconstruction
Damage assessment
Property preservation
Details
- Year established: 1949
Highlights and features
- We offer 75+ years of regional restoration expertise with three generations of family leadership
- Our team provides 24/7 emergency response with guaranteed rapid deployment
- Certified professionals follow a patented process for consistent quality outcomes
- We operate independently from insurance companies to prioritize client interests
- Full in-house capabilities accelerate project timelines from permits to completion
What people say
24/7 emergency response
Experienced professionals
Minimal business disruption
Historic building expertise
Insurance claim advocacy
Services
24-hour emergency response
Our certified team provides immediate 24/7 response to property damage emergencies. With rapid deployment protocols, we minimize downtime through immediate water extraction, structural stabilization, and safety assessments. This service ensures critical mitigation begins within hours of notification, preventing secondary damage and business interruptions.
Full-scale reconstruction
We handle complete restoration from structural framing to finish work. Our in-house tradesmen and project managers coordinate all phases including permit acquisition, material selection, and code compliance. This comprehensive service covers commercial interiors, multi-family housing units, and historic building renovations to original or improved conditions.
Mold remediation
Certified specialists perform containment, HEPA vacuuming, and antifungal treatments. We follow EPA guidelines with third-party protocol development and post-remediation testing. This service addresses both visible mold and hidden spore contamination in residential and commercial environments while maintaining indoor air quality.
Fire damage restoration
Our process includes soot removal, odor elimination, and structural repairs. We document damage for insurance claims while preserving salvageable materials. This service covers content cleaning, smoke-damaged surface restoration, and complete rebuilding for properties affected by fire incidents.
Insurance industry reporting
We prepare detailed damage assessments and repair estimates compliant with insurance protocols. Our team coordinates directly with adjusters while advocating client interests. This service includes photographic documentation, cost breakdowns, and progress reporting throughout the restoration lifecycle.
People
Steven Gross
President
With construction experience since 1972, Steve oversees operations with engineering expertise. Holds multiple degrees including Mechanical Engineering and MBA. Manages estimating, project management, and production departments to maintain technical excellence.
Greg Minkoff
Vice President/Principal Owner
Third-generation owner leading sales and marketing since 1998. Manages IT and HR functions while maintaining industry leadership through association involvement. Brings family commitment to business operations and client relationships.
Lee Emrich
Chief Financial Officer
Accounting expert with 30+ years in construction finance. Oversees financial reporting and asset management since 2022. Applies business management degree to maintain fiscal discipline across complex restoration projects.
Nicole Herron
Director of Human Resources
HR leader since 2018 managing benefits, payroll, and employee support. Focuses on team development and operational efficiency. Ensures staff have resources to deliver high-quality restoration services consistently.
Melissa Lindsey
Regional Operations Manager
Project management expert with 40+ years at Minkoff Company. Coordinates estimating, scheduling, and production for Maryland operations. Leads teams in delivering timely, budget-conscious restoration solutions for commercial clients.
Questions
What areas do you serve?
We provide restoration services throughout Washington, D.C., Maryland, and Virginia with local teams available for immediate response.
Are you available for emergencies at night?
Yes, our 24/7 emergency response team is available 365 days a year for immediate property damage assistance.
How do you handle insurance claims?
We document damage thoroughly and negotiate directly with insurers while prioritizing client interests over insurance company relationships.
What types of properties do you restore?
We specialize in commercial properties and multi-unit residential buildings including condominiums, apartment complexes, and historic structures.
Can you handle large-scale projects?
Yes, with 75+ years of experience managing complex projects like GSA Headquarters and Eastern Market renovations.
Do you offer mold remediation?
Yes, our certified specialists follow EPA guidelines for containment, removal, and post-treatment testing to ensure safe environments.
Videos
