Business Details
22 Years
experience
Emergency
services
Trusted Plumbing & Electrical Services in New Iberia, LA
Pipes & Plugs has been a trusted provider of plumbing and electrical services in New Iberia and Lafayette for over 15 years. Our team of licensed professionals brings more than 40 years of combined experience to every project, prioritizing customer comfort, safety, and satisfaction. We specialize in residential and commercial solutions, including emergency repairs, installations, and preventive maintenance. Our commitment to excellence is reflected in our 5-year warranties on most repairs, rigorous technician background checks, and a cleanliness guarantee that ensures your space remains undisturbed.As a family-owned business, we treat every client with the respect and care we would extend to our own family. Our ongoing investment in continuing education keeps us at the forefront of sustainable practices and cutting-edge technology. We serve the community with integrity, transparency, and a dedication to resolving even the most complex plumbing and electrical challenges efficiently and effectively.
Services
Drain Cleaning
Water Heater Installation
Electrical Panel Upgrade
Sewer Line Repair
Gas Line Services
House Rewiring
Leak Detection
Commercial Plumbing
Tankless Water Heaters
Emergency Repairs
Details
- Year established: 2004
Highlights and features
- Over 40 years of combined local plumbing and electrical experience
- 5-year warranties on most installations and repairs
- Background-checked and drug-tested technicians
- Eco-friendly plumbing and electrical solutions
- Same-day emergency service with transparent pricing
What people say
Meticulously clean
Very knowledgeable
Outstanding professionals
Quick response time
Highly recommended
Services
Plumbing Services
Our plumbing services cover emergency repairs, installations, and maintenance for residential and commercial properties. With advanced leak detection and sewer line repair capabilities, we ensure reliable solutions for clogs, water heater issues, and gas line problems. Our team uses high-quality materials and offers 5-year warranties on most work, prioritizing cleanliness and minimal disruption to your property.
Electrical Services
From panel upgrades to generator installations, our licensed electricians deliver safe and efficient electrical services. We specialize in residential lighting, circuit repairs, and whole-house surge protection without commission-based sales pressure. All work adheres to strict safety standards, with a focus on energy efficiency and long-term reliability backed by comprehensive warranties.
Water Heater Services
We provide installation, repair, and maintenance for traditional and tankless water heaters, including gas line connections. Our technicians assess usage patterns to recommend optimal capacity solutions while addressing leaks, inconsistent temperatures, and corrosion issues. Preventive maintenance extends equipment lifespan and ensures consistent performance for residential and commercial clients.
Drain Cleaning
Using hydro jetting and cable drain cleaners, we clear blockages in bathroom sinks, kitchen drains, and main sewer lines. Our non-corrosive methods protect pipe integrity while video inspections identify underlying issues. Commercial services include grease trap maintenance, with a guarantee to leave work areas cleaner than found.
Gas Line Repair
Our certified technicians handle gas line installation, leak detection, and repair with specialized equipment for safety-critical applications. We perform pressure tests and install shut-off mechanisms while addressing aging infrastructure concerns. Emergency services minimize disruption to residential and commercial gas supply systems.
People
Kerry Prudhomme
President
With a career spanning decades in plumbing and electrical trades, Kerry leads with master plumber, gas fitter, and electrician certifications. He emphasizes integrity and family values while managing complex projects and client relationships.
Jennifer Hebert
Operations Manager
With 23 years at Pipes & Plugs, Jennifer oversees operations while balancing family life with three sons. She focuses on fostering the company's family-oriented culture and customer service excellence.
Stephen Prudhomme
Service Technician
A master plumber with 5.5 years of service, Stephen combines technical expertise with a commitment to client education. He values team growth and applies a 'can-do' attitude to every service call.
Trey Morris
Service Technician
After one year of hands-on training, Trey demonstrates rapid professional growth. He builds customer trust through clear communication and represents the company's investment in technician development.
Tyler Rutherford
Service Technician
In five months, Tyler has earned recognition for ethical problem-solving, including repairing rather than replacing fixtures when possible. His customer-centric approach reflects the company's core values.
Questions
What areas do you service?
We serve New Iberia, Lafayette, and surrounding communities including Abbeville, Broussard, and Youngsville for plumbing and electrical needs.
Do you offer emergency services?
Yes, we provide same-day emergency appointments for plumbing and electrical issues across our service areas.
What warranties do you provide?
Most installations and repairs come with our standard 5-year warranty for customer peace of mind.
Are your technicians certified?
All technicians undergo background checks, drug testing, and hold relevant plumbing/electrical licenses.
Can you handle both residential and commercial jobs?
Yes, we serve both sectors with specialized solutions for projects ranging from home repairs to large-scale installations.
Do you offer financing options?
Yes, we provide flexible financing plans to make necessary plumbing and electrical upgrades more accessible.
