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Overview
The reviews of Freedom Solar and their calculator tool are mixed, with some users having positive experiences and others having negative ones.
Positive Experiences
Some reviewers praised Freedom Solar for their knowledge, professionalism, and helpfulness. For example, Stephan Mehling found the initial consultation helpful and easy to navigate. Bill Hardy was impressed with the accuracy of the calculator tool and appreciated the thoroughness of the recommendations. Dereck Flowers was pleased with the responsiveness and politeness of the staff, and Pamela appreciated the honesty and professionalism of the company.
Negative Experiences
However, one reviewer had a significantly worse experience. Mark Walley reported numerous issues with communication and project management, including long delays and poor customer service. He felt that the company's reinstall of his solar system was a "horrible experience".
Conclusion
Freedom Solar seems to have a mixed record when it comes to customer service and communication. While some reviewers had positive experiences, others reported significant issues. Homeowners should approach the company with caution and carefully consider their needs and expectations before engaging with them.
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