At Custom Air Inc., we understand the importance of having a comfortable and healthy living space. That's why we're dedicated to providing top-notch heating and cooling services to our customers in Greensboro, NC, and the surrounding areas. Our family-owned business has been serving the community since 1998, and we're proud to be a top-rated HVAC service company.
Our Mission
At Custom Air Inc., our mission is to ensure that our customers breathe easily, literally. We believe that a home or office should be a place where people can live and work comfortably, without worrying about the air they breathe. Our team of experienced technicians is committed to providing premium service and worry-free warranties to give our customers the best in comfort.
Our Services
We offer a wide range of services to meet the unique needs of our customers. Whether you need HVAC repair, installation, or maintenance, our team is equipped to handle any job. We offer 24/7 HVAC service to help you out in emergency situations, and our same-day service means that you can expect prompt attention to your HVAC needs. Our services include:
- Heating services: We provide expert heating installation, repair, and maintenance to keep you warm and cozy during the cold winter months.
- Cooling services: We offer top-notch cooling installation, repair, and maintenance to keep you cool and comfortable during the hot summer months.
- HVAC maintenance plan: Our preventive maintenance plan helps to extend the life of your HVAC system, reduce energy consumption, and minimize the need for repairs.
Why Choose Us
Custom Air Inc. is an independently owned and locally operated business, proud to offer:
- Factory-trained technicians with years of experience
- The best products and warranties in the industry
- Licensed, bonded, insured, and members of the Better Business Bureau and Greensboro Merchants Association
What Our Customers Say
Our reputation speaks for itself, with numerous satisfied customers praising our responsive service, professionalism, and expertise. Here's what some of our customers have to say:
- "Austin Hile was thorough, friendly, and professional. We signed up for an annual service contract on the spot and requested that he be our technician in the future." - Mark V.
- "A great technician came out within two hours of our call. He was knowledgeable and helpful, and repaired our system at a fair price." - John W.
- "Austin Hyle explained everything in detail and made the repair. If everyone in business had someone like Austin working for them, our world would be a lot more complete and honest." - Phillip M.
Get in Touch
If you're looking for a trusted HVAC service company in Greensboro, NC, look no further than Custom Air Inc. Contact us today to schedule an appointment or learn more about our services.
Excellent Customer Experiences with Custom Air
Custom Air has received an overwhelming number of positive reviews from satisfied customers. Many customers have praised the company's technicians for their professionalism, courtesy, and expertise in resolving HVAC issues.
Technicians' Excellent Performance
Several customers have specifically mentioned the excellent service provided by technicians such as Kyle, Byron, Jason, and Billy. These technicians were praised for their prompt arrival, thorough explanations of the issues, and efficient repair work. Many customers appreciated the technicians' willingness to answer questions, provide advice, and take the time to ensure that the issues were fully resolved.
Customer Satisfaction
Customers have expressed their satisfaction with the services provided by Custom Air, citing the company's responsiveness, professionalism, and commitment to resolving issues promptly. Many customers have stated that they would highly recommend Custom Air to others and would continue to use their services in the future.
Minor Issues Resolved
A few customers did experience minor issues, such as errors in the initial service or needing follow-up appointments. However, Custom Air was praised for its prompt response to these issues and its commitment to making things right.

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