Your Friend in the Air Conditioning Business Since 1978
At Tiger Services Air Conditioning and Heating, we pride ourselves on being a second-generation family-operated business that provides our clients with a choice from all the corporate run service centers. Our story began in 1978, and since then, we have been committed to providing the San Antonio area with dependable air conditioning and heating repair, maintenance, and equipment replacement with straight-forward, honest answers and simple options.
Our Mission
Our mission is to provide our clients with the highest level of service, ensuring their comfort and satisfaction. We strive to build long-term relationships with our customers, providing them with personalized solutions that cater to their unique needs and preferences. Our team of trustworthy technicians is dedicated to delivering exceptional service, ensuring that our clients' homes are comfortable, safe, and energy-efficient.
Our Services
We offer a wide range of services designed to meet the unique needs of our clients. From air conditioning repair and maintenance to heater repair and replacement, our services are tailored to provide our clients with the comfort and convenience they deserve. Our team of experts specializes in:
- Air conditioning repair and maintenance
- Heater repair and replacement
- Duct repair and sealing
- Duct cleaning
- Indoor air evaluation
- Thermostat installation
- Air purification
- Air filtration
- Dehumidifier repair and installation
- Humidifier repair and installation
- Zoning maintenance agreements
Our Commitment to Quality
At Tiger Services Air Conditioning and Heating, we are committed to providing our clients with the highest level of quality and service. Our technicians undergo rigorous training and background screening to ensure that they are equipped to handle any job efficiently and effectively. We take pride in our work, and our commitment to quality is reflected in our 5-star rating and numerous customer reviews.
Our Values
At Tiger Services Air Conditioning and Heating, we value:
- Honesty and integrity in all our dealings
- Respect for our clients and their properties
- Quality workmanship and attention to detail
- Continuous training and education to stay up-to-date with the latest technologies
- Building long-term relationships with our clients
Poor Experience with Technicians and Pricing
Several customers have reported negative experiences with the company's technicians and pricing. One customer was quoted an excessive price for a repair and was told that a $15 part would cost over $400. Another customer was disappointed with the technician's diagnosis and repair of their air conditioning unit, which resulted in a hefty bill and the problem not being fully resolved. A third customer experienced a technician who damaged their refrigerant line and then attempted to charge them for the repair.
Professional and Knowledgeable Technicians
On the other hand, many customers have praised the company's technicians for their professionalism, knowledge, and excellent service. Several customers have mentioned specific technicians who went above and beyond to provide excellent service, answer questions, and explain the repairs and maintenance in detail.
Prompt Response and Repair
Some customers have appreciated the company's prompt response and repair of their heating and cooling systems. One customer was impressed with the quick response and repair of their air conditioning unit, which was fixed the same day. Another customer praised the company's quick response and repair of their heater, which was done efficiently and professionally.
Satisfied Long-Term Customers
Many customers have expressed satisfaction with the company's service over the years. Several customers have mentioned using the company's services for over 10 years and have always been pleased with the quality of service and professionalism of the technicians.
