Trust us to keep you comfortable, every day, every season.
At The Cooling Company, we're dedicated to providing top-notch heating and air conditioning services to homeowners and businesses in Las Vegas, NV, and the surrounding areas. Our team of licensed and certified HVAC professionals has over 50 years of combined experience in installation, repair, and maintenance of heating and cooling systems.
Our Story
Our journey began in 2011, with a mission to provide exceptional HVAC services that exceed our customers' expectations. We're a family-owned company, and we take pride in our reputation for delivering honest, reliable, and efficient solutions for all your heating and cooling needs. Our team is comprised of NATE and EPA-certified technicians who undergo ongoing training to stay updated on the latest technologies and techniques.
Our Services
We offer a comprehensive range of heating and air conditioning services, including repairs, installations, and maintenance for residential and commercial properties. Our services include:
- Air Conditioning Repair and Installation
- Heating Repair and Installation
- AC Maintenance and Tune-ups
- Heating Maintenance and Tune-ups
- Indoor Air Quality Solutions
- Thermostat Installation
- Commercial HVAC Services
- New Construction and Zoning Control
Our Commitment
At The Cooling Company, we're committed to providing unparalleled customer service, backed by our 100% customer satisfaction guarantee. We understand the importance of a well-functioning HVAC system, and we're dedicated to ensuring your comfort and peace of mind. Our team will work with you to understand your unique needs and provide tailored solutions that fit your budget and lifestyle.
Why Choose Us
We're proud to be a Lennox Premier Dealer, and we offer 60 months of financing on all new Lennox equipment. Our technicians are licensed, insured, and background-checked, so you can trust us to get the job done right. We're available 24/7 for emergency repairs, and we offer regular maintenance plans to help you save money and extend the life of your HVAC system.
Overall Experience
The Cooling Company has received overwhelmingly positive reviews, with many customers expressing their satisfaction with the company's services. The company's technicians, such as Justin, Danny, and Frost, have been praised for their professionalism, knowledge, and excellent work ethic.
Technician Performance
Technicians from The Cooling Company have been commended for their excellent work, with many customers expressing their satisfaction with the service they received. Technicians have been praised for their:
- Professionalism and courtesy
- Knowledge and expertise in their field
- Ability to explain complex issues in a clear and concise manner
- Willingness to go above and beyond to ensure customer satisfaction
- Timeliness and efficiency in completing repairs and maintenance
Customer Service
The Cooling Company has been praised for its excellent customer service, with many customers expressing their satisfaction with the company's communication and follow-up procedures. The company has been commended for:
- Responding promptly to customer inquiries and concerns
- Providing clear and concise communication throughout the repair and maintenance process
- Following up with customers to ensure their satisfaction with the service received
Pricing and Value
Many customers have praised The Cooling Company for its competitive pricing and value for money. The company has been commended for:
- Offering competitive prices for its services
- Providing excellent value for money
- Offering flexible payment options and financing plans
Negative Comments
There were some negative comments, but they were minimal and related to minor issues such as:
- One customer mentioned that the technician didn't go into the attic to check the brain of the system
- Another customer mentioned that the technician didn't recheck and/or reset thermostats from where he previously set them
However, these issues were minor and did not detract from the overall positive experience that customers had with The Cooling Company.
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