Providing Excellence in Plumbing Services to Charlotte NC
At Rapid Rooter, we pride ourselves on being the premier plumbing and drain company in Charlotte, NC. As a locally-owned and operated business, we are committed to providing the highest quality of plumbing assistance and customer care to our community. With over 30 years of experience, we have established ourselves as the go-to experts in residential and commercial plumbing, interior drain cleaning, water heater repair and replacement, sewer line replacement, and water line replacement.
Our Commitment to Excellence
Our team of highly trained master plumbers and technicians are equipped with cutting-edge technology, including ultra-high-pressure hydrojets and high-tech remote cameras, to ensure that every job is done efficiently and effectively. We understand the importance of timely and reliable service, which is why we offer 24-hour and weekend services for those plumbing emergencies that just can't wait.
Our Values
At Rapid Rooter, we value our customers as our friends, family, and neighbors. We strive to provide superior customer service, backed by decades of experience and know-how. We use the highest quality equipment, techniques, and practices to ensure that every job is done right the first time. Our commitment to excellence has earned us the Angie's List Super Service Award 9 years in a row!
Our Services
Our comprehensive range of plumbing services includes:
- Residential Plumbing: From leaky faucets to clogged drains, we've got you covered.
- Commercial Plumbing: We're here to help your business stay running smoothly.
- Interior Drain Cleaning: Our advanced equipment ensures that your drains are cleared quickly and effectively.
- Water Heater Repair and Replacement: We'll get your hot water running again in no time.
- Sewer Line Replacement and Repair: Trust us to get the job done right.
- Water Line Replacement and Repair: We'll ensure that your water supply is safe and reliable.
Excellent Customer Service and Fast Response Time
The majority of customers praised the company's excellent customer service, fast response time, and professional technicians. Many reviewers appreciated the personal attention they received from the owner and technicians, who took the time to explain the repair process and provided detailed explanations of the work done. The company's ability to quickly respond to emergency calls and provide same-day service was also highlighted.
Highly Recommended for Plumbing Services
Several reviewers highly recommended the company for any plumbing services, citing their professionalism, efficiency, and fair pricing. The technicians were described as knowledgeable, friendly, and reliable, and the company's pricing was considered reasonable for the quality of service provided.
Positive Experience with Technicians
Many reviewers had positive experiences with specific technicians, including Michael, Chris, TJ, and Larry, who were praised for their expertise, professionalism, and customer service skills. The technicians were described as thorough, attentive to detail, and willing to go above and beyond to solve the customer's plumbing issues.
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