Business Details
35 Years
experience
Emergency
services
Your Trusted Gastonia & Charlotte Plumbing Experts
Plumbing Connection has served homeowners and businesses across Gastonia, Charlotte, and surrounding areas since 1991 with professionalism, precision, and pride. As a locally owned and operated company, we prioritize community values, treating every client's property with respect and delivering durable solutions. Our team brings over 100 years of combined plumbing experience, with technicians undergoing rigorous training to ensure expertise in modern tools and techniques.We invest in no-dig technology to minimize property disruption and maintain fully stocked trucks for faster repairs. Our flat-rate pricing and upfront estimates eliminate surprises, while our customer-first approach rewards technicians for honest recommendations. Licensed in North Carolina and South Carolina, we are bonded, insured, and proud to hold a 4.9 Google rating through decades of trusted service.
Services
Drain Cleaning
Water Heater Repair
Sewer Camera Inspection
Pipe Lining
Emergency Plumbing
Residential Repiping
Grease Trap Service
Tankless Water Heaters
Excavation
Sump Pump Services
Details
- Year established: 1991
Highlights and features
- 35+ years serving Gastonia and Charlotte communities
- Technicians undergo rigorous hands-on training
- Modern no-dig tools protect your property
- Flat-rate pricing with no hidden fees
- Customer-first recommendations rewarded over upsells
Associations and certifications
- Licensed in NC & SC
- Bonded & Insured
What people say
Great service
Professional technicians
Quick response
No hidden fees
Expert recommendations
Services
Drain Cleaning
Our drain cleaning specialists use advanced tools like sewer cameras and hydro jetting to diagnose and resolve clogs. We handle residential and commercial needs, from routine maintenance to emergency blockages. Our technicians identify root causes like tree root intrusion or sediment buildup to prevent recurring issues.
Water Heater Repair
We service both conventional and tankless water heaters, addressing sediment buildup, faulty burners, and leaks. Our experts install energy-efficient models and perform annual maintenance to extend system lifespan. Emergency repairs ensure continuous hot water access for homes and businesses.
Sewer Camera Inspection
Using high-resolution video cameras, we inspect sewer lines for cracks, blockages, and root intrusion. This non-invasive diagnostic tool helps locate repairs precisely, reducing excavation needs. Ideal for recurring backups or pre-purchase property assessments.
Pipe Lining
Our trenchless pipe lining technology repairs damaged sewer lines without yard destruction. This durable solution creates a new pipe within existing infrastructure, ideal for underground pipe replacement in residential and commercial properties.
Emergency Plumbing
Available 24/7 for urgent issues like burst pipes and sewer backups. Our rapid response team arrives equipped to handle critical repairs while minimizing property damage. Emergency services cover Charlotte, Gastonia, and surrounding communities.
People
Jim Bridges
Owner & President
Master Plumber with 30+ years experience. Founded Plumbing Connection in 1991. Holds unlimited Plumbing Contractors license in NC. Recognized for technical expertise and commitment to customer service.
Questions
What plumbing services do you offer?
We provide full-service plumbing including drain cleaning, water heater repair, sewer inspections, pipe lining, emergency services, and preventative maintenance for residential and commercial properties.
Do you service my area?
We serve Charlotte, Gastonia, Belmont, McAdenville, Crowders, and surrounding areas in North and South Carolina. Contact us to confirm your location.
How can I find a reliable plumber?
Look for local, licensed plumbers with transparent pricing and verified reviews. Our Google 4.9-rated team offers free estimates and background-checked technicians.
What is hydro jetting?
Hydro jetting uses high-pressure water to clear pipe blockages and buildup. It's a non-invasive solution that removes debris, tree roots, and sediment from drain lines.
When should I replace my water heater?
Replace water heaters older than 10 years showing signs like rust, inconsistent heating, or leaks. Our technicians help choose between conventional and energy-efficient tankless models.
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