YOUR COMFORT IS OUR BUSINESS
At Dixon's Service Company, we're dedicated to providing top-notch heating and air conditioning services to residential and commercial customers in Eastern North Carolina. With over 11 years of experience in the industry, our team of knowledgeable and trustworthy technicians is committed to delivering quality, professionalism, and punctuality in every interaction.
Our Story
As a locally owned and operated business, we understand the unique challenges of living in the Wilmington, NC area. Our owner, Ray Dixon, is a local resident who has been serving the community for many years. With his expertise in HVAC system installations and maintenance, Ray has built a reputation for reliability, dependability, and trustworthiness. Our team is committed to providing exceptional service, sharing insights and diagnostics, and working with customers to make informed decisions about their HVAC needs.
Our Services
We offer a comprehensive range of HVAC services, including:
- Heat and air conditioning installation, maintenance, and repair
- Same-day service and replacements
- 24-hour emergency service
- Residential and commercial services
- New construction and replacement units
- Maintenance and lower costs
- Cleaner air and fewer emergency services under warranty
- Dixon's Comfort Club membership
What Sets Us Apart
At Dixon's Service Company, we pride ourselves on our:
- Quality: Our technicians are expertly trained and committed to delivering exceptional workmanship.
- Professionalism: We communicate effectively, show up on time, and respect our customers' time and money.
- Punctuality: We prioritize our customers' schedules and needs, ensuring timely service and minimizing downtime.
- Value: We focus on preventative maintenance to help customers avoid premature replacements, and offer financing options to fit any budget.
Our Partners
We partner with local builders and construction companies to install, service, and maintain HVAC systems in residential and commercial spaces. Our partnerships include:
- HVAC installations
- Service miles
- Satisfied customers
- Cups of coffee (and counting!)
Join the Dixon's Comfort Club
By joining our Comfort Club, you'll enjoy:
- SAME-DAY SERVICE and SAME DAY EQUIPMENT REPLACEMENTS
- 24 HOUR EMERGENCY SERVICE
- FINANCING options
- Comprehensive maintenance plans to keep your HVAC system running smoothly
Contact us today to learn more about our services and how we can help you stay comfortable all year round!
Excellent Customer Service and Professionalism
The reviews praise the company's professionalism, customer service, and expertise in HVAC services. The technicians, including Chris, Jackson, Brandon, Kevin, Cedron, Jonathon, Matthew, and Ben, are commended for their knowledge, efficiency, and courteousness.
Efficient and Timely Service
Many reviewers appreciated the prompt response and timely completion of the services, including installations, repairs, and maintenance. The company's ability to troubleshoot and resolve issues quickly, even on weekends and holidays, was particularly noteworthy.
Competitive Pricing and Fair Quotes
Several reviewers mentioned that Dixon's provided competitive pricing and fair quotes, which was a significant factor in their decision to choose the company.
Trust and Loyalty
Many customers expressed their trust and loyalty to the company, stating that they would continue to use Dixon's for their HVAC needs and recommend the company to others.
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