Your comfort is our top priority, always.
At All Comfort Heating and Cooling, we are a team of dedicated professionals committed to providing top-notch heating, ventilation, and air conditioning (HVAC) services to homeowners in Wilmington, NC, and surrounding areas. Our mission is to deliver exceptional service, unparalleled expertise, and unmatched customer satisfaction.
Our Services
Our comprehensive range of services covers everything from air conditioning installation, repair, and maintenance to heating system installation, repair, and maintenance. We also offer emergency services, ductless systems, heat pump repair, and gas furnace service. Whether you need routine maintenance, repairs, or a new HVAC system, our team of experts is always ready to provide personalized solutions tailored to your specific needs.
Our Expertise
Our team of highly trained and experienced technicians has undergone rigorous training and has been background-checked and drug-tested to ensure the highest level of professionalism and trustworthiness. We have the expertise to service all makes and models of HVAC systems, and our commitment to excellence means that you can expect nothing but the best from us.
Our Commitment
At All Comfort Heating and Cooling, we are dedicated to providing exceptional customer service, unparalleled expertise, and unmatched satisfaction. We strive to build long-term relationships with our clients, and our commitment to excellence means that you can rely on us to get the job done right, every time.
Our Values
Our values are simple: we believe in putting our customers first, always. We believe in providing personalized solutions, not one-size-fits-all approaches. We believe in being honest, reliable, and transparent in everything we do. And we believe in delivering exceptional service, every time.
Overview
The majority of the reviews are extremely positive, with customers praising the company's prompt response, professionalism, and excellent customer service.
Positive Experiences
Many customers praised the company's quick response time, with technicians arriving on time and fixing the issue promptly. The technicians were described as knowledgeable, courteous, and professional. Customers appreciated the explanations provided by the technicians, making them feel informed about the repairs and maintenance. The company's customer service was also commended, with representatives being friendly, helpful, and responsive.
Installation and Repair
Several customers were satisfied with the installation and repair services provided by All Comfort Heating and Cooling. The technicians were able to diagnose and fix the problems efficiently, and the customers appreciated the honesty and transparency throughout the process.
Annual Contracts and Maintenance
Some customers mentioned the benefits of having an annual contract with All Comfort Heating and Cooling, which includes routine inspections and maintenance. This helped them feel confident that their heating and cooling systems were operating at peak efficiency.
Negative Experiences
Two customers had negative experiences with All Comfort Heating and Cooling. One customer felt that the company was corrupt and only interested in making money, citing a disagreement over a warranty issue. Another customer was unhappy with the customer service, feeling that the office manager was unhelpful and abrupt.
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