Business Details
40 Years
experience
Emergency
services
Expert HVAC Solutions in Council Bluffs
R.J. Nelson Co. has been a trusted provider of heating, ventilation, and air conditioning services since 1986. Founded in Council Bluffs, Iowa, our family-owned business serves Southwest Iowa and Omaha, Nebraska, with a commitment to quality, transparency, and community values. Our team of NATE-certified technicians delivers expert repairs, installations, and maintenance for residential and commercial systems, including geothermal, ductwork, and indoor air quality solutions. We prioritize ongoing training, ensuring our staff stays current with industry advancements and municipal codes.Our upfront pricing policy guarantees no hidden fees, with written estimates provided before any work begins. With extended service hours and a 30-day repair guarantee, we emphasize reliability and customer satisfaction. Our annual maintenance agreements help clients reduce energy costs and extend equipment lifespan. Recognized for our integrity and technical expertise, we serve as a second-generation HVAC leader, dedicated to fostering trust through honest service and personalized solutions.
Services
Furnace Repair
Air Conditioning Replacement
Geothermal Installation
Commercial HVAC Services
Indoor Air Quality
Preventative Maintenance
Ductwork Services
New Construction HVAC
Humidifier Installation
Heat Pump Repair
Details
- Year established: 1986
Highlights and features
- Locally-owned with 38 years of community-focused HVAC expertise
- NATE-certified technicians with annual manufacturer training
- Upfront pricing with written estimates before all repairs
- Extended service hours including evenings and weekends
- Annual maintenance plans to reduce energy costs by up to 15%
Associations and certifications
- Bosch Geothermal Contractor
- NATE Certified
What people say
Excellent service
Timely and polite
No upselling
Considerate technicians
Quick diagnosis
Services
Furnace Repair
Our NATE-certified technicians provide fast, reliable furnace repairs for all makes and models. With upfront pricing and a 30-day guarantee, we ensure your heating system operates safely and efficiently. Emergency services available during extended hours.
Geothermal Installation
As accredited Bosch geothermal contractors, we install energy-efficient systems that reduce utility bills by up to 70%. Our experts design vertical or horizontal ground loop systems with 50+ year durability, including tax credit assistance and extended warranties.
Commercial HVAC
We service commercial properties with rooftop units, storefront HVAC, and apartment complex systems. Our team offers free estimates, energy-efficient upgrades, and customized maintenance plans to ensure business comfort and compliance with minimal downtime.
Preventative Maintenance
Our Annual Maintenance Club includes bi-annual precision tune-ups, 15% off parts, and priority scheduling. Regular cleanings extend equipment life, reduce energy costs, and prevent carbon monoxide risks through comprehensive 14-point inspections.
Air Conditioning Replacement
We install high-efficiency air conditioners with proper sizing using ACCA standards. Our technicians complete replacements within 24 hours during peak seasons, offering financing options and matching manufacturer warranties for residential and commercial properties.
People
Jess Mass
Co-Owner
With 20+ years in HVAC, Jess specializes in geothermal systems and residential replacements. Master licensed in Iowa and Nebraska, she focuses on customer education and system design that balances efficiency with budget needs.
Josh Sr.
Lead Installer
20-year veteran in HVAC installation, Josh leads new construction projects and commercial duct design. His expertise includes system sizing software and ensuring installations meet manufacturer specifications for optimal performance.
Alvin
Senior Technician
9-year HVAC veteran and EPA-certified expert in geothermal and residential systems. Alvin mentors junior staff while providing diagnostic repairs and maintenance services with a focus on customer communication.
Colton
Service Technician
2-year service specialist with manufacturer training in heat pumps and air quality systems. Known for prompt response times and clear explanations of repair options during residential service calls.
Nate
Lead Installer
7-year installation expert specializing in commercial projects and residential replacements. Nate ensures code compliance and proper system integration during new construction and retrofit installations.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency repairs with technicians available evenings, weekends, and holidays for urgent heating and cooling issues.
What financing options are available?
We offer 0% APR financing through Wells Fargo for 36 months and Synchrony Financing options for qualified customers on system replacements.
How often should HVAC systems be serviced?
We recommend bi-annual maintenance (spring and fall) to ensure optimal efficiency, extend equipment life, and maintain warranty validity.
Are your technicians certified?
All technicians are NATE-certified, EPA-certified, and undergo annual training from manufacturers to stay current with industry standards and code requirements.
Do you service all HVAC brands?
Yes, we repair and maintain all major brands of furnaces, air conditioners, heat pumps, and geothermal systems without voiding manufacturer warranties.
What areas do you serve?
We serve Council Bluffs, IA, Omaha and Bellevue, NE, plus Southwest Iowa communities including Missouri Valley, Glenwood, and Treynor.
