Business Details
Emergency
services
Your Trusted Partner for HVAC Solutions in Omaha
Freds Heating and Air has been a trusted, family-owned HVAC business serving the greater Omaha area for nearly 40 years. Our repair-first approach ensures your needs come before sales, with technicians not incentivized by commissions. We specialize in residential and commercial heating, cooling, and indoor air quality solutions, offering transparent pricing with no hidden fees or surprises. Our team of certified technicians provides 24/7 emergency services, maintenance, and installations for all brands of HVAC systems. Through decades of experience and ongoing training, we combine old-school customer service with cutting-edge technology to deliver superior comfort solutions. Our commitment to honesty, integrity, and trust has earned us a Better Business Bureau A+ rating, Angies List Super Service awards, and a 4.9 Google rating.We offer 72-month financing options with approved credit and stand behind our work with comprehensive warranties. Our Comfort Advisors provide no-pressure consultations to tailor solutions for your specific needs, whether it's furnace repair, AC replacement, or system upgrades. We prioritize customer satisfaction by maintaining clean workspaces, providing clear explanations of issues, and ensuring timely service. Our dedication to making first-time customers into lifelong clients has made us a Neighborhood Favorite and a leader in HVAC services across Omaha and surrounding areas.
Services
Heating Repair
Air Conditioning Installation
Furnace Replacement
Indoor Air Quality
Commercial HVAC Maintenance
Emergency AC Repair
Trane System Installation
Mitsubishi Ductless Systems
Unico High Velocity AC
Highlights and features
- Family-owned and operated for nearly 40 years with proven HVAC expertise
- Repair-first approach with non-commissioned technicians ensuring unbiased recommendations
- Transparent pricing with no hidden fees or surprise charges
- 24/7 emergency HVAC services available across the Omaha metro area
- Certified technicians with ongoing training for all heating and cooling systems
Associations and certifications
- Better Business Bureau
- Angie's List Super Service Award
What people say
Timely emergency response
Professional technicians
Transparent pricing
Reliable installations
Exceptional customer service
Services
Heating Repair
Our certified technicians provide expert furnace repair for all makes and models. We diagnose issues like blower motor failures, pilot light problems, and gas leaks while explaining solutions clearly. Emergency repairs available 24/7 with no-pressure recommendations prioritizing necessary fixes over sales.
Air Conditioning Installation
We install high-efficiency Trane, Mitsubishi, and Unico cooling systems tailored to your home's needs. Our Comfort Advisors help select appropriate SEER ratings and system sizes while offering financing options. Installations include proper refrigerant charging and ductwork optimization for maximum efficiency and comfort.
Indoor Air Quality
Improve home air quality with whole-house solutions including Air Scrubber by Aerus technology, humidifiers, and HEPA air cleaners. Our specialists assess moisture levels and contaminant sources to recommend appropriate systems that reduce allergens and maintain optimal humidity year-round.
Commercial HVAC
Comprehensive commercial HVAC services include preventive maintenance programs, system design/build projects, and emergency repairs for businesses. Our team handles complex installations in new construction and retrofitting existing systems while maintaining NATE-certified standards for commercial efficiency and compliance.
Emergency HVAC Service
Available 24 hours a day, 365 days a year for urgent heating and cooling failures. Our dispatch system prioritizes critical issues like complete system failures, gas leaks, and electrical problems. Technicians carry common replacement parts and have authority to make immediate repair decisions during emergency visits.
People
Brent Mischke
Residential Installation Manager
With over 15 years in HVAC installations, Brent oversees all residential system upgrades ensuring proper equipment sizing and code compliance. He coordinates technician training programs and maintains quality control standards for new installations across the Omaha service area.
Amber Mandel
Lead Dispatcher/CSR
Managing customer service operations for 8 years, Amber coordinates emergency service dispatches and schedules appointments. She supervises the call center team ensuring prompt response times and accurate job routing while maintaining customer satisfaction metrics above industry standards.
Marcus Richardson
President
As company president and third-generation HVAC professional, Marcus oversees operations with 25+ years of industry experience. He maintains the family commitment to integrity while expanding service capabilities and implementing new technologies to improve system efficiency and customer experience.
Ryan T
Service Technician
Certified HVAC technician specializing in complex diagnostics and emergency repairs. Recognized for exceptional customer service, Ryan completes 15+ service calls daily while maintaining 98% first-time fix rates. He consistently receives top customer satisfaction scores for professionalism and technical expertise.
Dave Melcher
Comfort Advisor
As a senior Comfort Advisor with 12 years experience, Dave consults on system replacements and energy efficiency upgrades. He conducts home energy audits, explains financing options, and provides customized solutions that balance comfort needs with budget considerations for residential clients.
Questions
What HVAC services does Freds offer in Omaha?
We provide complete heating, cooling, and indoor air quality services including repair, maintenance, and installation for residential and commercial properties with 24/7 emergency availability.
Do you offer emergency HVAC repair services?
Yes, our 24/7 emergency service responds to furnace failures, AC breakdowns, and other urgent HVAC issues with trained technicians available year-round.
What financing options are available?
We offer 72-month financing with approved credit for HVAC replacements and major repairs, including Trane, Mitsubishi, and Unico system installations across the Omaha area.
Which areas do you service?
We serve Omaha, La Vista, Bellevue, Papillion, Elkhorn, Gretna, Council Bluffs, Fremont, Waterloo, and Bennington with comprehensive HVAC solutions.
What makes Freds different from other HVAC companies?
Our repair-first approach, non-commissioned technicians, transparent pricing, and 40-year commitment to Omaha with BBB A+ rating and 4.9 Google reviews set us apart.
Do you work on all HVAC brands?
Our certified technicians service and repair all major heating and cooling brands while offering premium Trane, Mitsubishi, and Unico system installations with full manufacturer warranties.
Videos
