At Buckridge Inc. Plumbing, Heating, and Air Conditioning, we pride ourselves on being a locally family-owned and operated business that has been serving the Fremont area since the 1950s. Our team is dedicated to providing expert heating, air conditioning, and plumbing services to ensure the comfort and well-being of our customers.
Our Commitment to Customer Satisfaction
We understand that a reliable heating and cooling system is essential to any home, and that is why we strive to provide top-notch service and products to our customers. Our goal is to build long-term relationships with our customers, and we work hard to ensure that our customers are completely satisfied with our services. We believe that our customers' satisfaction determines our reputation and future success.
Our Services
At Buckridge Inc. Plumbing, Heating, and Air Conditioning, we offer a wide range of services to meet the unique needs of our customers. Our services include:
- Air Conditioner Repair: We have expert technicians trained to repair and maintain all types of air conditioning systems.
- Furnace Repair: Our technicians are certified to repair and maintain all types of furnaces, including gas, heat pump, and electric models.
- HVAC Maintenance: Regular maintenance is essential to keep your heating and cooling systems running efficiently. We offer scheduled maintenance checks to ensure your systems are running smoothly.
- Residential Replacement: We install new residential heating and cooling systems to ensure your home is comfortable and energy-efficient.
- Commercial HVAC & Plumbing: We provide expert commercial services, including HVAC and plumbing installation, maintenance, and repair.
- Duct Cleaning: Clean air ducts are essential to maintaining a healthy indoor environment. We offer duct cleaning services to ensure your home is free from dust, dirt, and allergens.
- Free Equipment & Installation Estimates: We offer free estimates for all our services to help you make an informed decision about your home's comfort and well-being.
Our Promise to You
At Buckridge Inc. Plumbing, Heating, and Air Conditioning, we promise to provide expert service, high-quality products, and exceptional customer service. We are committed to ensuring that our customers receive the highest level of satisfaction and comfort in their homes. Our satisfaction guarantee ensures that we will make things right if you are not completely satisfied with our services.
Our Service Areas
We proudly serve the following counties: Dodge, Washington, Saunders, Burt, Colfax, Douglas, Cuming, Butler, and surrounding areas. In addition to these counties, we also serve the following cities: Fremont, Arlington, Valley, North Bend, Hooper, Scribner, Elkhorn, Blair, Omaha, Schuyler, and Wahoo.
Installation and Repair Experiences
The reviews reveal a mix of positive and negative experiences with Buckridge's installation and repair services. On the positive side, several customers praised the company's prompt response, efficient repair, and installation of HVAC systems. They appreciated the professionalism, friendliness, and expertise of the technicians, particularly Ryan and Tom. Some customers were impressed with the quick turnaround time, including same-day or next-day service.
Issues with Leaks and Poor Communication
On the negative side, some customers encountered issues with leaking furnaces, poor communication, and unsatisfactory experiences with certain technicians. One customer was disappointed with the need for multiple service calls to fix a leaking furnace, while another customer had a problem that remained unresolved after multiple contacts over six months.
Employee Performance
The performance of Buckridge's employees received mixed reviews. While some technicians were praised for their knowledge and friendliness, others were criticized for their attitude and lack of professionalism.
Overall Impressions
Overall, the reviews suggest that Buckridge's strength lies in its prompt response, efficient repair, and installation services. However, the company needs to improve its quality control to avoid issues with leaks and poor communication. Additionally, the performance of individual employees can be inconsistent, which may impact the overall customer experience.
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