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Experience Reliable HVAC Services in Buffalo & Surrounding Areas Since 1961
O'Donnell Heating & Air Conditioning, Inc. has been proudly serving residential and commercial clients in Amherst, NY and surrounding communities since 1961. With over six decades of expertise, we're a trusted name in heating, cooling, and indoor air quality solutions.
Why Choose O'Donnell Heating & Air Conditioning, Inc.?
We prioritize:
- Customer satisfaction: Our team is dedicated to providing exceptional customer service, consistently earning rave reviews and building lasting relationships with our clients.
- Quality workmanship: We stand behind our work with a two-year guarantee on repairs and prioritize honesty and transparency in our pricing.
- Extensive experience: Decades of experience allow us to efficiently diagnose and resolve any heating, cooling, or air quality issue.
- Wide range of services: From installations and replacements to repairs and maintenance, we offer a comprehensive portfolio of services to meet your every need.
- Prompt response: We understand the importance of quick action, and are committed to responding promptly to your requests.
Heating
- Comprehensive heating system installations, repairs, and maintenance
- Experienced technicians diagnose and resolve heating problems efficiently
- Reliable and efficient heating solutions for homes and businesses
Cooling
- Expert cooling system installations, repairs, and maintenance
- Stay comfortable and save on energy with efficient cooling solutions
- Comprehensive air conditioning services for optimal cooling comfort
Air Quality
- Assess and improve your indoor air quality
- Install and maintain air purifiers and humidifiers
- Help you breathe cleaner and healthier air
Additional Services
- Ductless HVAC systems
- Zoning systems for efficient temperature control
- Garage heating solutions
- Oil to gas conversion services
- Professional sheet metal fabrication
Trust O'Donnell Heating & Air Conditioning, Inc. for reliable, prompt, and personalized HVAC services. Call us today for a free estimate!
Professionalism and Quality of Work
Most reviewers praised O'Donnell Heating and Air Conditioning for their professionalism, quality of work, and excellent customer service. Multiple reviewers mentioned that the technicians were friendly, respectful, and explained everything clearly. The installation process was smooth, and the crew was efficient in completing the job.
Timely Response and Scheduling
Many reviewers appreciated the prompt response and scheduling of appointments. In several cases, the company sent technicians on the same day or the next day to fix the issue. The office staff, particularly Dawn, was commended for being helpful and efficient in scheduling and administrative tasks.
Honesty and Transparency
Reviewers appreciated the honesty and transparency of the company, particularly the owner, Jim. He was praised for explaining the estimates and recommendations clearly, without any high-pressure sales tactics.
Minor Issues and Areas for Improvement
A few reviewers experienced some minor issues, such as a technician's attitude, a longer-than-expected wait for a part, or a higher-than-expected quote. However, most of these issues were resolved quickly and professionally.
Negative Reviews
A few reviewers had negative experiences, including overpricing, dishonesty, and poor communication. One reviewer felt that the company tried to sell them a new furnace they didn't need, while another reviewer was unhappy with the price of a part.
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