Transforming Spaces, One Floor at a Time
Our passion for floors stems from a deep understanding of how they impact the overall atmosphere and functionality of a space. We believe in providing exceptional flooring solutions that exceed expectations and reflect the unique needs of every client.
Our Expertise
With extensive experience in both residential and commercial flooring, we offer a comprehensive range of services tailored to your specific project. Our services include:
Consultation & Design
- Collaborative assessment of your space and needs
- Personalized recommendations on materials and installations
- Digital design mockups to visualize your flooring vision
Installation & Expertise
- Precise and skilled installation by certified technicians
- Attention to detail and meticulous craftsmanship
- Seamless coordination with other contractors for a smooth project experience
Product Selection
- Vast selection of top-quality flooring materials to fit every budget and style
- Extensive knowledge of diverse materials, including:
- Carpet: Berber, patterned, soft, printed, wool, sisal
- Carpet Tiles & Broadloom: Level loop, cut pile, textured
- Luxury Vinyl Plank & Tile: Waterproof, textured, authentic wood looks
- Hardwood & Engineered Hardwood: Smooth finish, hand-scraped, distressed finish
- Competitive pricing and regular promotions
Customer Service & Beyond
- Responsive communication and personalized attention
- Transparent pricing and detailed project reports
- Ongoing support and post-installation assistance
More Than Just Flooring
We believe in creating lasting relationships with our clients. We take pride in offering personalized attention, expert advice, and exceptional customer service throughout the entire process. Our goal is to make the process of choosing and installing new flooring seamless, enjoyable, and rewarding.
Customer Reviews Summary
Positive Experiences
- Many customers have had positive experiences with Carpet Express, praising the company's customer service, quick delivery, and affordable prices.
- Several customers mentioned specific sales associates, such as Gabriel, Debra, Dennis, and Carol Johnson, who provided excellent customer service.
- Some customers praised the quality of the products, stating that they are top-notch and competitively priced.
Negative Experiences
- However, not all customers have had positive experiences with Carpet Express. One customer reported receiving damaged carpet and was refused a refund or exchange unless they paid for return shipping.
- Another customer reported ordering a sample, but it took over a week to ship, and they were not satisfied with the service.
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