Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Rochester, NY
Betlem Residential Heating & Air Conditioning Residential Heating & Air Conditioning has been dedicated to ensuring the comfort of Rochester homes since 1923. Founded by Gerard C. Betlem Residential Heating & Air Conditioning Residential Heating & Air Conditioning, our company pioneered residential heating solutions and has grown into a trusted leader in HVAC services. With over 100 years of experience, we specialize in heating, air conditioning, indoor air quality, and emergency repair services. Our team of NATE-certified technicians combines technical expertise with a commitment to quality, offering tailored solutions for both residential and commercial clients.We prioritize preventive maintenance, energy efficiency, and customer satisfaction, backed by partnerships with leading manufacturers like York and Bryant. Our legacy of excellence is built on a foundation of honesty, reliability, and community trust.
Services
Heating Repair
Air Conditioning
Heat Pumps
Emergency Service
Maintenance Plans
Duct Cleaning
Indoor Air Quality
Thermostat Installation
Boiler Repair
Energy Audits
Details
- Year established: 1923
Highlights and features
- NATE-certified technicians ensure expert HVAC installations and repairs.
- 24/7 emergency service for urgent heating and cooling needs.
- Over 100 years of local HVAC experience serving Rochester since 1923.
- Free energy audits to optimize system efficiency and savings.
- Financing options available for HVAC upgrades and replacements.
Associations and certifications
- North American Technician Excellence (NATE)
What people say
Outstanding service
Knowledgeable technicians
24/7 emergency availability
Energy savings achieved
Professional installations
Services
Heating Repair
Our heating repair services address furnace, boiler, and heat pump issues with precision. NATE-certified technicians diagnose problems quickly, using advanced tools to restore efficiency. We service all brands and prioritize same-day solutions for emergency situations.
Air Conditioning
From routine maintenance to emergency cooling repairs, our team ensures optimal AC performance. We install and service central systems, ductless units, and heat pumps, focusing on energy efficiency and long-term reliability for Rochester's climate.
Heat Pumps
We specialize in cold-climate heat pump systems, offering installation, repair, and maintenance. Our solutions include York, Bryant, and Fujitsu models, designed to reduce energy costs while providing year-round comfort for homes and businesses.
Emergency Service
Betlem Residential Heating & Air Conditioning Residential Heating & Air Conditioning provides 24/7 emergency HVAC services for urgent heating and cooling failures. Our rapid-response team ensures minimal downtime, with technicians available to address critical issues at any hour.
Maintenance Plans
Our Premier and Preferred Maintenance Plans include biannual inspections, system cleanings, and priority service. Regular maintenance extends equipment lifespan, improves efficiency, and prevents unexpected breakdowns through proactive care.
People
Eric St. John
Residential Division General Manager
With over 25 years in HVAC leadership, Eric oversees residential operations, ensuring technical excellence and customer satisfaction across Rochester. He manages a team of 40+ specialists dedicated to quality service delivery.
Rich Cain
Installation Supervisor
Rich leads installation teams with 18 years of field experience, specializing in complex HVAC system upgrades and ensuring precise adherence to manufacturer specifications for optimal performance.
Jeff Knier
Home Comfort Advisor
Jeff consults homeowners on system replacements, leveraging energy audit expertise to recommend cost-effective solutions tailored to individual comfort needs and budget requirements.
Questions
How often should I service my HVAC system?
We recommend biannual maintenance (spring and fall) to ensure optimal performance and efficiency for Rochester's seasonal climate.
Do you offer emergency HVAC repair services?
Yes, our 24/7 emergency service responds promptly to urgent heating and cooling failures across the Greater Rochester area.
What HVAC brands do you service?
We work with all major brands, including York, Bryant, Fujitsu, and Carrier, providing expert repairs and installations for any system.
Are financing options available?
Yes, we offer 0% APR financing for 18 months and collaborate with NYS Clean Heat Program for rebates on qualifying systems.
How do I schedule a service appointment?
Book online through our website or call 585.271.4328(HEAT) for immediate assistance with estimates or emergency service requests.
What areas do you serve?
We serve Rochester and surrounding communities including Brighton, Pittsford, Canandaigua, Fairport, and all listed Greater Rochester towns.
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