Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for HVAC & Plumbing Solutions in Finger Lakes
Lagana Plumbing and Heating has been a trusted name in the Finger Lakes region since 1948, providing expert plumbing, heating, and cooling solutions to residential and commercial clients. Our factory-trained technicians prioritize customer satisfaction, combining decades of experience with advanced industry knowledge to deliver reliable, high-quality service. We guarantee 100% satisfaction through transparent communication, ethical practices, and a commitment to resolving complex challenges efficiently.Our team remains available for emergency repairs while offering preventive maintenance programs to ensure long-term system performance. With deep roots in the community, we uphold the traditions of excellence established by the Ruffalo and Lagana families, serving Wayne, Ontario, Seneca, and eastern Monroe counties with personalized attention and technical expertise.
Services
HVAC Installation
Plumbing Repair
Preventive Maintenance
Water Heater Installation
Sewer Line Repair
Indoor Air Quality
Commercial HVAC
Gas Line Services
Drain Cleaning
Boiler Maintenance
Details
- Year established: 1948
Highlights and features
- Family-owned since 1948 with deep community ties.
- Factory-trained technicians for all major HVAC brands.
- 100% satisfaction guarantee on all services.
- 24/7 emergency repair availability.
- Customized preventive maintenance programs.
What people say
Prompt emergency service
Factory-trained technicians
100% satisfaction guarantee
Clean and efficient work
Knowledgeable team
Services
HVAC Installation
Our HVAC installation service ensures precise sizing and efficient setup of heating and cooling systems tailored to your home or business. We evaluate square footage, climate zones, and ductwork requirements to recommend systems that maximize comfort and energy savings. With factory-trained technicians, we handle retrofits and new constructions, offering guidance on efficiency ratings and financing options.
Plumbing Repair
From leaky faucets to burst pipes, our plumbing repair service addresses urgent issues with rapid response and lasting solutions. We specialize in slab leaks, sewer line repairs, and fixture replacements, using advanced diagnostics to minimize disruption. Our team prioritizes safety and efficiency, ensuring minimal downtime for residential and commercial clients.
Preventive Maintenance
Regular maintenance extends the lifespan of HVAC and plumbing systems while preventing costly breakdowns. Our comprehensive tune-ups include carbon monoxide testing, coil cleaning, and ductwork inspections. Annual service agreements offer discounted rates and priority scheduling, ensuring optimal performance year-round.
Water Heater Services
We provide installation, repair, and maintenance for traditional and tankless water heaters. Our technicians assess capacity needs, troubleshoot leaks or inefficiencies, and recommend energy-efficient models. Emergency services restore hot water access quickly, with financing options available for replacements.
Sewer Line Repair
Our sewer line repair service utilizes video inspections to identify clogs, root intrusion, or pipe damage. We offer trenchless solutions and traditional excavation methods, backed by warranties for lasting results. Preventive maintenance plans reduce future blockages, ensuring smooth drainage for homes and businesses.
People
Mitch Ruffalo
Owner
Mitch Ruffalo leads Lagana Plumbing and Heating with 42 years of industry experience, emphasizing leadership and customer-centric service. He ensures every project aligns with the company's 100% satisfaction guarantee.
Jeff Patchen
General Manager
Jeff Patchen oversees daily operations, leveraging 6 years of experience to coordinate seamless service delivery and support the Ruffalo family's vision.
Colton Newville
Lead Plumber
Colton Newville, a lead plumber with 3 years of expertise, specializes in complex repairs and sewer line solutions, earning consistent praise for technical skill and professionalism.
Questions
What HVAC services do you offer?
We provide installation, repair, preventive maintenance, and indoor air quality solutions for residential and commercial HVAC systems.
Do you offer emergency plumbing repairs?
Yes, our 24/7 emergency hotline addresses urgent plumbing issues like leaks, burst pipes, and sewer backups.
Are financing options available?
Yes, we offer financing plans to help customers manage HVAC replacements or major plumbing projects affordably.
What areas do you serve?
We serve Wayne, Ontario, Seneca, and eastern Monroe counties in New York's Finger Lakes region.
How can I schedule maintenance?
Contact us via phone or our website to book annual HVAC or plumbing maintenance with discounted service agreements.
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