Your Safety Is Our Ultimate Goal
At Octopus Pool Service & Repair, we are a family-owned and operated business that has been providing top-notch pool maintenance, repair, and installation services to residential, commercial, and community swimming pools in Mesa, Arizona, and surrounding areas since 1998. Our team of experienced professionals is dedicated to providing exceptional pool service, ensuring that your pool is always clean, safe, and enjoyable for you and your loved ones.
Our Services
We offer a comprehensive range of pool services, including pool cleaning, maintenance, repair, and installation. Our team of certified pool operators will work with you to develop a customized pool maintenance program that meets your specific needs and budget. From weekly cleaning and chemical service to equipment installation and repair, we have got you covered.
Pool Cleaning and Maintenance
Our pool cleaning services include vacuuming, cleaning the pool wall and screen, inspecting pump and filter equipment, skimming the water surface, and verifying automatic pool cleaner operation. Our team of experienced pool cleaners will ensure that your pool is sparkling clean and safe for swimmers of all ages.
Pool Repair and Installation
Our team of skilled technicians is equipped to handle all your pool repair and installation needs, from pump and heater repair to plumbing component installation. We use only high-quality parts and materials to ensure that your pool equipment is running efficiently and safely.
Why Choose Us?
At Octopus Pool Service & Repair, we pride ourselves on our commitment to exceptional customer service, reliability, and quality workmanship. As a family-owned and operated business, we have built a reputation for honesty, integrity, and dedication to our customers. We strive to build long-term relationships with our customers and provide personalized service that meets their unique needs.
Octopus Pool Service Review Summary
Excellent Customer Service and Work Quality
Multiple reviewers praised the excellent customer service and work quality of Octopus Pool Service. They mentioned the professionalism, kindness, and responsiveness of the owner, Dustin, and other staff members, such as Hailey and Mike. Reviewers appreciated the prompt communication, flexible scheduling, and attention to detail in their work.
Pool Repair and Maintenance
Several reviewers were satisfied with the pool repair and maintenance services provided by Octopus Pool Service. They appreciated the quick turnaround time, professionalism, and expertise of the technicians. Some reviewers mentioned specific repairs, such as heater replacement, pump installation, and acid washing, which were done efficiently and effectively.
Positive Experiences
Many reviewers expressed their positive experiences with Octopus Pool Service, mentioning the company's reliability, affordability, and commitment to customer satisfaction. Some reviewers appreciated the company's willingness to go the extra mile to ensure customer satisfaction, even in complex repair situations.
Negative Experiences
However, some reviewers shared their negative experiences with Octopus Pool Service. They mentioned poor communication, missed appointments, and subpar work quality. Some reviewers were frustrated with the company's responsiveness, citing unreturned calls and emails, and unfinished work.
Common Themes
Some common themes emerged from the reviews, including the importance of effective communication, attention to detail, and professionalism. Reviewers appreciated the company's commitment to customer satisfaction and willingness to go the extra mile to ensure customer happiness.
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