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Business Details
11 Years
experience
Emergency
services
Trusted 24/7 Damage Restoration in Baltimore
SERVPRO of Baltimore's Inner Harbor has been serving the community since March 2015 under the leadership of Jeff Holland. Our team specializes in disaster recovery, offering 24/7 emergency response for water, fire, mold, and storm damage. We pride ourselves on being deeply rooted in the local community, operating with family values and a commitment to excellence. Our comprehensive services extend to commercial and residential construction, remodeling, and specialty cleaning. With a nationwide network of qualified franchises, we handle projects of all sizes with precision and care.

Our staff maintains ongoing IICRC certification and receives advanced training at SERVPRO's corporate facility. We operate 24/7 to minimize disruptions and restore properties to pre-loss condition. Our growth reflects our dedication to customer satisfaction and community service. We believe in working side-by-side with our neighbors to maintain Baltimore's unique character. Our team combines technical expertise with personalized service to ensure every client feels supported throughout the restoration process.
Services
Water Damage Fire Damage Mold Storm Construction Commercial Specialty Cleaning General Cleaning Air Duct/HVAC Cleaning Biohazard/Crime Scene
Details
  • Year established: 2015
Highlights and features
  • We provide 24/7 emergency response for disaster recovery
  • Our team maintains IICRC industry certification
  • Family-owned business with local community roots
  • Comprehensive services from mitigation to reconstruction
  • Proven track record with commercial and residential clients
Associations and certifications
  • IICRC
What people say
Exceptional attention to detail Worked through the night Superb cleanup Professional and friendly Sparkle and shine
Services
Water Damage
Our water damage restoration service addresses all types of water intrusion, from burst pipes to major flooding. We use industrial-grade equipment for rapid water extraction and drying. Our technicians complete comprehensive moisture mapping to ensure complete restoration.
Fire Damage
We provide complete fire damage restoration including smoke odor removal, soot cleaning, and structural repairs. Our team handles content cleaning and pack-out services to preserve valuables. We work with insurance companies to streamline the recovery process.
Mold
Our mold remediation service includes thorough inspection, containment, and removal of contaminated materials. We use HEPA filtration systems to prevent spore spread and apply antimicrobial treatments for long-term prevention. All work follows industry safety standards.
Construction
We offer full reconstruction services after disaster damage. Our skilled crews handle everything from drywall and flooring to complete structural rebuilding. We maintain strict quality control to ensure all work meets building codes and client expectations.
Specialty Cleaning
Our specialty cleaning services include odor removal, carpet cleaning, and content pack-out. We use advanced techniques for biohazard cleanup and virus/pathogen elimination. Our team carefully documents and tracks all items during the cleaning process.
People
Charles Jeffery Holland
Owner
Jeff Holland has led SERVPRO of Baltimore's Inner Harbor since 2015, building on the company's 1967 founding legacy. He oversees daily operations and maintains the family-owned business's community focus. His leadership emphasizes technical excellence and customer care.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for both residential and commercial properties.
Are you available after hours?
Yes, we provide 24/7 emergency services with immediate response for disaster situations.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to streamline the claims process for our clients.
What areas do you serve?
We serve Baltimore City and surrounding areas including Inner Harbor, Fells Point, and Canton.
Are your technicians certified?
All our staff maintain IICRC certification and receive ongoing training at SERVPRO's corporate facility.
Do you handle commercial projects?
Yes, we provide comprehensive restoration and construction services for commercial properties of all sizes.