Integrity Is Worth Fighting For
At Bill's Lock & Key, Inc., we are dedicated to securing New Mexico since 1978, and we are your local, reliable 24-hour locksmith, here to help with all of your lock and key needs. From commercial and residential hardware to the latest in automotive technology, we do it all. In our large, modern shop, we have knowledgeable technicians ready to assist you 24 hours a day, and if you cannot bring it to us, we will come to you.
Our Services
We offer a wide range of locksmith services, including residential, commercial, and automotive locksmith services. Our residential locksmith services include re-keying, lock installation, and lock repair. Our commercial locksmith services include electronic lock systems, access control systems, and high-security locks. Our automotive locksmith services include key duplication, keyless entry systems, and automotive lockout services. We also offer additional services such as safe sales and service, motorcycle locksmith services, and scammers beware services.
Our Expertise
At Bill's Lock & Key, Inc., our technicians are reputable, bonded, and insured, assuring you top-notch service from friendly, knowledgeable people. We have a Certified Master Locksmith, a Certified Professional Locksmith, three Certified Registered Locksmiths, and four Certified Automotive Locksmiths on our staff. We NEVER subcontract our work! Trust Bill's Lock & Key, Inc., to handle all of your home and car security needs.
Our Mission
Our mission is to provide the people of Albuquerque with the best locksmith services in the city. We utilize the latest technology to provide our clients with our 24/7 locksmith services, all designed to meet your needs. No matter your situation, no matter the time of day or night, you can count on us to be there when you need help the most.
Our Goal
Our goal is to provide the people of Albuquerque with the best locksmith services in the city. We strive to stay on top of the latest technology and newest developments in the locksmithing industry. We can install electronic lock systems that lock and unlock your business on a schedule. We can duplicate, produce, and program keys for most all vehicles. We are always striving to stay on top of the latest in automotive technology.
Excellent Customer Service and Friendly Staff
The majority of reviewers praised Bill's Lock & Key for their exceptional customer service, friendly staff, and timely resolutions to their lock and key issues. Many reviewers appreciated the helpfulness of specific staff members, such as Avery, Josh, Colleen, Rolf, and others, who went above and beyond to assist them. Reviewers also commended the business for their reasonable prices, expertise, and willingness to help customers save money.
Positive Experiences
Several reviewers shared their positive experiences with Bill's Lock & Key, including:
- Successful key duplication and repair services
- Helpful advice and solutions for lock and key issues
- Fast and efficient service, often with quick turnaround times
- Friendly and courteous staff who listened to customers' concerns
- Reasonable prices and a willingness to work with customers to find affordable solutions
Negative Experiences
However, a few reviewers had negative experiences with Bill's Lock & Key, including:
- One reviewer had a poor experience with a doorknob replacement, which failed after only 7 months
- Another reviewer had a gun safe damaged by the business, which refused to take responsibility for the damage
- One reviewer felt ignored by employees and was told to ask for help, despite standing at the counter
- Another reviewer was unhappy with the business's response to their concerns and felt blamed for the issues
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