Protecting Your Home, Your Business, and Your Peace of Mind
Our Story
Heights Security, Inc. has been serving the Albuquerque metro area for over 70 years, providing top-notch security solutions to homeowners and businesses alike. Our experienced team sells, services, designs, and installs all types of parameter security systems, from exterior to interior. We take pride in being your total security solution, offering a comprehensive range of services to ensure your property and loved ones are safe and secure.
Our Services
We understand that every property is unique, which is why we offer a wide range of services tailored to meet your specific security needs. From locksmith services to safes, automotive, door hardware, locks, access control systems, burglar and fire alarms, surveillance systems, and automatic door operators, we have got you covered. Our 24-hour emergency service ensures that you can reach us anytime, anywhere, whether it's for a lockout emergency or a security system malfunction.
Our Mission
At Heights Security, Inc., our mission is to provide exceptional security solutions that exceed our customers' expectations. We believe in educating our customers and providing them with great customer service, quality products at a fair price, and expert opinions from our knowledgeable technicians. We strive to build long-term relationships with our customers, and our commitment to excellence has earned us a reputation as one of the most trusted security providers in the Albuquerque metro area.
Why Choose Us?
With over 70 years of experience, we have established ourselves as a reliable and trustworthy security partner. Our team of experts is dedicated to providing personalized service, tailored to meet your unique security needs. We take pride in our work, and our commitment to excellence is reflected in our attention to detail, quality products, and exceptional customer service.
Overview of Customer Reviews
The reviews highlight the excellent customer service, professionalism, and expertise of the locksmith company. Many customers praised the helpful and friendly staff, efficient service, and reasonable prices.
Positive Experiences
- Several customers appreciated the kindness and professionalism of the staff, particularly Larry Sutter, who went out of his way to help a customer in need.
- Many reviewers mentioned the excellent customer service, fast and efficient service, and reasonable prices.
- Some customers praised the company's willingness to help with unique or difficult requests, such as programming a generic remote or fixing a security lock.
Negative Experiences
- One customer had a bad experience when they mentioned an Amazon-bought remote, which apparently offended the staff member.
- Another customer was unhappy with the company's refusal to refund $140 for a generic remote that could not be programmed.
