We Take Your Move Personally
At Hay's Heating and Air Conditioning Inc., we're proud to be the trusted HVAC contractor for homeowners and commercial customers in Durham, NC, and the surrounding areas. Since 1997, our family-driven business has been providing expert heating, ventilation, and air conditioning services that guarantee peak performance from your HVAC equipment at all times.
Our Mission
Our mission is to ensure that your HVAC system runs smoothly, efficiently, and reliably, providing you with a comfortable living space that meets your unique needs. We take immense pride in our work ethic, the quality of our services, and our commitment to uphold the best industry practices. At Hay's, you're not just a customer - you're part of our family.
Our Services
We offer a wide range of HVAC services, including heating system installation, repair, and maintenance for furnaces, heat pumps, and ductless systems. Our team of experts is also skilled in air conditioning services, covering AC repair, service, and installation. Additionally, we provide HVAC maintenance plans, financing options, and indoor air quality solutions.
Our Expertise
As a Trane Comfort Specialist Dealer, we're at the forefront of the HVAC industry. Our team is knowledgeable and experienced in the latest HVAC technologies and techniques, ensuring that you receive the best possible solution for your specific needs. We're proud to be a Bosch Home Comfort PRO Service provider, and our custom sheet metal expertise allows us to provide bespoke solutions for our customers.
Our Commitment
At Hay's Heating and Air Conditioning Inc., we're dedicated to providing unmatched honesty, expertise, and commitment to our customers. We understand that HVAC emergencies can occur at any time, which is why we offer quick, reliable, and trustworthy furnace repair and AC repair services near Durham, NC, and surrounding areas. With our rigorous standards of excellence, you can trust that we'll get the job done right the first time.
Overview of Customer Reviews
The reviews of Hay's Heating and Air Conditioning Co. are overwhelmingly positive, with all customers giving the company a 5-star rating. The reviews highlight the company's excellent customer service, prompt response times, and professionalism of the technicians.
Praise for Technicians and Customer Service
Many customers praised the technicians, mentioning their professionalism, knowledge, and courteousness. Technicians such as Mr. Marsh, John, Roland, and Devan Phaneauf were specifically mentioned for their excellent service. The customers appreciated the technicians' willingness to explain the problems and solutions, as well as their honesty in not recommending unnecessary repairs.
Prompt Response Times and Flexibility
Several customers praised the company's prompt response times, with some mentioning same-day or next-day service. The company's flexibility in scheduling was also appreciated, with one customer mentioning that they were able to move up the installation date.
Competitive Pricing and Transparency
The company's competitive pricing and transparency were also highlighted in the reviews. Customers appreciated the clear explanations of the work needed and the costs involved.
Overall Experience
Overall, the customers were extremely satisfied with their experience with Hay's Heating and Air Conditioning Co. They praised the company's professionalism, customer service, and quality of work.
