At The Rock Tiles Doctor, Inc., we understand that remodeling your home can be a daunting task. That's why we're committed to providing exceptional service, quality materials, and attention to detail to ensure your satisfaction. Our family-owned business has been serving the Raleigh-Durham area since 2014, with a team of experienced professionals dedicated to delivering outstanding results.
Our Story
Our founder, Nelson Mendez, had a vision to create a company that would offer premium marble and granite services to homeowners in the Triangle area. With a passion for quality and customer satisfaction, Nelson, along with his wife, Patricia, and daughter, Alejandra, has built a reputation for delivering exceptional service, consistently meeting and exceeding customer expectations. Our team is committed to making the remodeling process seamless, from initial consultation to final installation.
What We Do
As a full-service company, we handle every aspect of your project, from design to installation and maintenance. Our experts take the time to understand your unique needs and preferences, ensuring that our services meet your expectations. We pride ourselves on our 100% guarantee, ensuring your satisfaction and peace of mind throughout the process.
Our Services
We specialize in countertop installation, cabinet design, and maintenance. Our services include:
- Countertop installation and repair
- Cabinet design and construction
- Countertop migration and restoration
- Countertop cleaning and polishing
- Stain removal and treatment
- Regular maintenance and cleaning solutions
Why Choose Us
At The Rock Tiles Doctor, Inc., we're committed to providing the best quality materials, expert craftsmanship, and exceptional service. Here are some reasons why you should choose us:
- Expertise: Our team has extensive experience in countertop installation, cabinet design, and maintenance.
- Quality: We use only the finest materials and adhere to the highest standards of craftsmanship.
- Customer Service: We prioritize customer satisfaction, ensuring your satisfaction and peace of mind throughout the process.
- Guarantee: We stand behind our work, offering a 100% guarantee.
- Flexibility: We're dedicated to adapting to your unique needs and preferences, ensuring a tailored solution.
Our Promise
We promise to deliver exceptional service, quality materials, and attention to detail to transform your home into a masterpiece. We take pride in our work and strive to exceed your expectations. Our commitment is to ensure your satisfaction and peace of mind throughout the process.
How It Works
Our 3-step process ensures a seamless and successful experience:
1. Consultation: We work with you to understand your needs and preferences.
2. Design and Construction: Our team creates a tailored design and constructs your new countertops and cabinets.
3. Installation and Maintenance: We install and maintain your new surfaces, ensuring your satisfaction and peace of mind.
Discover Us
Learn more about our services, portfolio, reviews, and contact information by visiting our website or contacting us directly. We look forward to providing exceptional service and transforming your home into a masterpiece.
Experience with The Rock Tiles Doctor
The overall experience with The Rock Tiles Doctor is overwhelmingly positive. Most customers have praised the company's professionalism, efficiency, and quality of work.
Professionalism and Quality of Work
Customers have praised the company's staff, particularly Alejandra and Nelson, for their patience, helpfulness, and professionalism. The company's work has been described as "phenomenal", "amazing", and "highly knowledgeable".
Excellent Communication and Punctuality
The company's communication has been commended for being great, and their punctuality has been appreciated. Customers have mentioned that the team shows up when they say they will, which is a rarity these days.
Talented and Kind Team
The team at The Rock Tiles Doctor has been described as talented, kind, and hardworking. They have been praised for their ability to execute and deliver what customers ask for and expect from a professional.
Negative Experience
However, one customer had a negative experience with the company, citing that the work done was not up to par, and the quality of products used was cheap. The customer also mentioned that the work style was dirty, and the company left a mess without concern for cleaning up.
