Trust us to fix it right the first time!
At HRI Plumbing, we're dedicated to providing our customers with honest, respectful, customer-focused service. Our mission is to provide expert plumbing repair and installation services to residential and commercial customers throughout Jacksonville, Springfield, New Berlin, Pleasant Plains, Rushville, IL, and the surrounding areas.
Our Story
HRI Plumbing was founded to meet the needs of our HVAC customers who appreciated our commitment to exceptional workmanship and fair prices. Over the years, we've developed strong relationships with our customers and have serviced and installed every kind of plumbing system imaginable. Our team of licensed and certified technicians is committed to providing the best plumbing service available.
Our Services
We offer a wide range of plumbing services, including:
- Plumbing Repairs: From leaky faucets to burst pipes, our technicians are equipped with the latest diagnostic tools to quickly locate the source of the problem and make the necessary repairs.
- Drain Cleaning: Our experts use the latest technology to clean and clear clogged drains, and we offer camera inspections to identify the source of the problem.
- Repiping and Remodeling: Our team of experts can repipe your entire home or install new plumbing fixtures, including toilets, sinks, and faucets.
- Leak Detection and Repair: We use advanced technology to detect leaks in your plumbing system and repair them quickly and efficiently.
- Sewer Line Repair and Replacement: Our technicians are trained to repair and replace sewer lines, ensuring that your plumbing system is functioning properly.
- Water Heater Repair and Replacement: We install and maintain water heaters from top brands, and our technicians are trained to repair and replace them efficiently.
- Septic Services: Our team provides septic system installation, maintenance, and repair services to ensure that your septic system is functioning properly.
Why Choose Us
At HRI Plumbing, we're committed to providing exceptional service and exceeding our customers' expectations. Here are just a few reasons why you should choose us for your plumbing needs:
- 24/7 Emergency Service: We're available 24/7 to handle any plumbing emergency.
- Flat-Rate Pricing: We provide transparent pricing, so you'll never be surprised by hidden fees.
- 100% Satisfaction Guarantee: We stand behind our work, and we're committed to ensuring that you're completely satisfied with our services.
- Financing Available: We offer financing options for our customers, so you can get the plumbing services you need without breaking the bank.
Contact Us
If you're looking for a reliable and trustworthy plumbing company, look no further than HRI Plumbing. Contact us today to schedule an appointment or learn more about our services.
Overall Experience
The majority of customers were extremely satisfied with the services provided by HRI Plumbing. Many reviewers praised the company's prompt response, knowledgeable technicians, and professional service.
Positive Aspects
- Quick response times and same-day service
- Friendly, knowledgeable, and professional technicians
- Thorough explanations of the work being done and the costs associated
- Willingness to go the extra mile to ensure customer satisfaction
- High-quality work and attention to detail
Negative Aspects
- Some customers felt that the prices were too high, especially for repairs and replacements
- A few reviewers had negative experiences with technicians who seemed uninterested in fixing the problem or were not knowledgeable about the issue
- Some customers felt that the service fees were excessive and did not provide value for the cost
Technician Performance
- Many technicians were praised for their excellent work, including Troy, Ernie, Josh, and Bland
- Some technicians were criticized for their lack of knowledge or unprofessional demeanor
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