Depend on Us for All Your Heating, Cooling, and Plumbing Needs
At Henson Robinson Company, we take pride in being an employee-owned contractor specializing in heating, ventilation, air conditioning, roofing, plumbing, and other systems. Our mission, which has remained unchanged for over 160 years, is to provide quality products backed by superior customer service and support. We strive to maintain our dedication to ensuring our customers' comfort and peace of mind throughout their place of work and residence.
Our Services
We offer a wide range of services designed to cater to the unique needs of our residential and commercial customers. Our team of experts is committed to providing top-notch heating, ventilation, and air conditioning (HVAC) services, including installations, repairs, and maintenance. We also provide roofing services, plumbing solutions, and fabrication services, ensuring that our customers' properties are comfortable, safe, and energy-efficient.
Residential Services
Our residential services are designed to provide homeowners with the comfort and peace of mind they deserve. We offer heating and cooling solutions, HVAC planned maintenance, plumbing services, and financing options to ensure that our customers can afford the services they need. Our team of experts will work closely with you to identify your specific needs and provide personalized solutions tailored to your budget and preferences.
Commercial Services
Our commercial services are designed to cater to the unique needs of businesses across Central Illinois. Our commercial service department offers roofing, HVAC, mechanical, plumbing, and piping fabrication services, ensuring that our commercial customers can focus on their core business operations while we handle their mechanical and plumbing needs.
Our History
Our history dates back to 1865, when Henson Robinson founded the company that would bear his name. Since then, we have been committed to treating our customers with respect and providing them with quality products and services. Today, we are proud to be an employee-owned contractor, and our mission remains unchanged: to provide quality products backed by superior customer service and support.
Awards and Recognition
We are proud to have received several awards and recognition for our commitment to excellence, including the Firestone Master Contractor Award, AGCI Safety Achievement Award, Carrier President's Award, and UCB Best Places to Work Award.
What Our Customers Say
Don't just take our word for it. Our customers rave about our services, praising our technicians for their professionalism, expertise, and commitment to providing excellent customer service.
The reviews are a mixed bag, with some customers having excellent experiences with Henson Robinson and others facing issues with their services.
Positive Experiences
Many customers praised the professionalism and expertise of Henson Robinson's technicians, citing prompt responses, efficient work, and thorough explanations of the repair or installation process. Several reviewers mentioned the company's commitment to customer service, citing friendly and courteous interactions with staff. Some reviewers also appreciated the company's willingness to fix mistakes and stand by their work.
Negative Experiences
One customer had a negative experience with Henson Robinson, citing a lack of diagnosis and lazy workmanship. Another customer was disappointed with the company's no-show and failure to communicate.
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