Business Details
Emergency
services
Trusted 24/7 Restoration Services in Upper West Side, NY
At SERVPRO of Upper West Side, we pride ourselves on being more than just a restoration companywe are your neighbors. With decades of combined experience and IICRC-certified professionals, we specialize in water damage cleanup, fire and smoke restoration, mold remediation, and storm damage recovery. Our team lives and works in Manhattan, understanding the unique needs of pre-war buildings, brownstones, and high-rises. We prioritize fast response times, advanced training, and cutting-edge equipment to deliver reliable solutions for residential and commercial properties.From emergency extraction to complete reconstruction, we treat every project as if it were our own home, ensuring precision, care, and a commitment to restoring your peace of mind. Our local expertise, paired with national resources, allows us to handle disasters of any scale while maintaining a personal touch. We operate 24/7 because emergencies dont wait, and neither do we. Whether its a burst pipe, fire aftermath, or mold infestation, our goal is to return your propertyand your daily lifeto normal as quickly and thoroughly as possible.
Services
Water Damage Cleanup
Fire & Smoke Restoration
Mold Remediation
Storm Damage Repair
Commercial Cleaning
Biohazard Cleanup
Roof Tarping
Odor Removal
Sewage Cleanup
Board-Up Services
Highlights and features
- We are IICRC-certified professionals with decades of local experience.
- Our team responds within hours to emergency calls, day or night.
- We specialize in pre-war buildings and high-rise properties unique to Manhattan.
- All work is backed by EPA-certified safety standards and rigorous training.
- We handle every project from initial cleanup to full reconstruction.
Associations and certifications
- Institute of Inspection, Cleaning and Restoration Certification (IICRC)
What people say
Fast response time
Professional workmanship
Thorough cleanup
Competitive pricing
Excellent communication
Services
Water Damage Cleanup
Our water damage specialists use industrial-grade extraction and drying equipment to halt structural harm. We prioritize rapid response to prevent mold growth and restore properties to pre-loss condition. Clients appreciate our 24/7 availability and expertise in handling residential and commercial claims.
Fire & Smoke Restoration
We combine advanced deodorization techniques with content cleaning to eliminate smoke residues. Our process includes structural repairs and dry cleaning of affected items. Customers highlight our thoroughness in removing odors and restoring functionality to fire-damaged spaces.
Mold Remediation
Certified technicians isolate contaminated areas using HEPA filtration and remove mold-infested materials. We address moisture sources to prevent recurrence. Clients value our transparency in explaining remediation steps and ensuring safe, lasting results.
Storm Damage Repair
We handle emergency board-ups, roof tarping, and water extraction after severe weather. Our team coordinates with insurance adjusters for seamless claims processing. Customers praise our ability to manage complex repairs while minimizing business or residential disruption.
Commercial Cleaning
Our services include post-construction cleaning, odor elimination, and biohazard remediation for businesses. We schedule work around operational hours to reduce downtime. Clients appreciate our attention to detail and compliance with commercial safety standards.
People
Benjamin O. Vargas
Owner/Operator
Benjamin leads SERVPRO of Upper West Side with 15+ years in disaster recovery. His IICRC-certified team handles complex restoration projects, emphasizing rapid response and client communication. He prioritizes community trust through transparent pricing and 24/7 availability.
Jonathan
Production Manager
Jonathan oversees daily operations, ensuring projects meet quality standards. With expertise in structural drying and mold remediation, he trains staff on IICRC protocols and manages equipment logistics for large-scale jobs.
Jazmin
Office Manager
Jazmin coordinates client intake and insurance claims processing. Her EPA-certified knowledge ensures compliance with safety regulations. She serves as the primary contact for scheduling and project updates, maintaining clear communication throughout each job.
Questions
What areas do you serve?
We specialize in Upper West Side, Manhattan, and Central Park West. Our team responds to emergencies across New York City and nearby boroughs.
Are you available 24/7 for emergencies?
Yes, we operate 24 hours a day, 7 days a week. Our emergency line connects directly to on-call technicians ready to dispatch within minutes.
What certifications do your technicians hold?
Our team includes IICRC-certified specialists in water restoration, fire cleanup, and mold remediation. We maintain EPA-certified safety protocols for all projects.
How do you handle insurance claims?
We work directly with insurance providers to streamline documentation and approvals. Our team provides detailed estimates and updates to ensure smooth claims processing.
Can you assist with commercial property damage?
Yes, we serve residential and commercial clients. Our services include business continuity planning, after-hours work, and coordination with property managers to minimize operational disruption.
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