Proudly keeping Houston safe since 1923.
Welcome to Empire Refrigeration, your trusted source for top-notch air conditioning and heating services in El Paso, TX. Our company was established with a mission to provide high-quality and dependable services to our valued clients.
Our Commitment to Quality
At Empire Refrigeration, we pride ourselves on being a customer-focused company. Our team of experienced and certified technicians are dedicated to delivering exceptional services that exceed our clients' expectations. We understand the importance of keeping your home or business comfortable throughout the year, and we are committed to helping you achieve just that.
Our Services
We offer a wide range of services, including:
Heating Services
- Heating Installation: We specialize in the installation of high-quality heating systems, including furnaces and heat pumps. Our team of experts can help you choose the best system for your needs and budget, and install it with precision and care.
- Heating Repair: If your heating system breaks down, our technicians are available 24/7 to provide prompt and reliable repair services. We will diagnose the issue and provide you with the most effective solution to get your heating system up and running again.
- Heating Maintenance: Regular maintenance is essential to keep your heating system running smoothly and efficiently. Our experienced technicians will ensure that your system is properly maintained to minimize downtime and extend its lifespan.
Air Conditioning Services
- Air Conditioning Installation: We specialize in installing top-rated brands of air conditioning systems, ensuring that your system is perfectly suited to your unique needs. Our team of experts will help you choose the best system for your budget and cooling needs.
- Air Conditioning Repair: If your air conditioning system breaks down, our technicians are available 24/7 to provide prompt and reliable repair services. We will diagnose the issue and provide you with the most effective solution to get your air conditioning system up and running again.
- Air Conditioning Maintenance: Regular maintenance is crucial to keep your air conditioning system running smoothly and efficiently. Our experienced technicians will ensure that your system is properly maintained to minimize downtime and extend its lifespan.
Additional Services
- Ventilation Services: We offer a range of ventilation services, including dryer vent cleaning and HVAC duct cleaning, to keep your home or business ventilated and healthy.
- Water Heater Repair: We repair and maintain water heaters to ensure that you have a steady supply of hot water.
- Plumber Services: Our experienced plumbers provide top-notch plumbing services, from leak detection to drain cleaning and more.
Empire Refrigeration: Your Partner for Comfort
At Empire Refrigeration, we take pride in our work and always strive for excellence, which has earned us a reputation for quality and reliability in the El Paso area. We are fully licensed, insured, and bonded, providing you with peace of mind that you're working with a reputable company.
Contact Us
If you're in need of air conditioning and heating services, don't hesitate to contact us. Our friendly and knowledgeable staff are always here to help you with any questions or concerns you may have. Contact us today to schedule your service appointment and experience the Empire Refrigeration difference.
Customer Service
The reviewers were extremely happy with the customer service provided by Edwin Martinez and his team. They received exceptional customer service, were provided with detailed explanations of the process, and felt confident in their abilities.
Communication
Communication was a key aspect of the positive experiences. Customers were kept informed throughout the process, and their concerns were addressed promptly. The team was responsive and easy to communicate with.
Quality of Workmanship
The reviewers were impressed with the quality of the workmanship, with one customer stating that the team went above and beyond with their quality of work.
Timeliness
The team was punctual and reliable, with one customer stating that the work was completed in half the time promised.
Installers
The installers were highly praised for their professionalism, punctuality, and quality of work. One customer mentioned that the team led by Adrian was quick, professional, and clean.
Negative Experiences
There were no negative experiences reported in the reviews.
Summary of Positive Comments
The positive comments highlight exceptional customer service, clear communication, high-quality workmanship, timely completion, and professionalism of the installers.
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