Crafting beauty in every corner, one home at a time.
Apex Appliance, Inc. is a family-owned business that has been trusted by West Michigan homeowners since 1921. For over 100 years, we have helped homeowners maintain and extend the lives of their major appliances. Our team offers major appliance repair in Grand Rapids, MI, and surrounding areas, as well as sells major appliance parts for brands like General Electric, Maytag, KitchenAid, and Whirlpool.
Our History
Apex Appliance was founded in 1921, and for over 100 years, we have been dedicated to providing exceptional service to our customers. Our team is licensed, bonded, and insured, and we take pride in our honesty, integrity, and professionalism. We have built a reputation for fast, flexible service, and we strive to diagnose and repair household appliances in a timely manner.
Our Services
At Apex Appliance, Inc., we understand that a malfunctioning appliance can be inconvenient and disrupt your daily routine. That's why we offer same-day service to get your appliances up and running as soon as possible. Our team services most brands, makes, and models, and we provide a 30-day warranty on service calls and a 90-day manufacturer's warranty on appliance parts.
Personal Care
If you suspect that one of your appliances is broken, don't hesitate to call us. We will come to your home, diagnose the problem, and repair it as soon as possible. Our team is knowledgeable, compassionate, and courteous, and we will treat your home as if it were our own.
Why Choose Us?
At Apex Appliance, Inc., we understand that you have a busy life, and that's why we work hard to fix your household appliances as soon as possible. We have a reputation for fast, flexible service, and we take pride in our honesty, integrity, and professionalism. Our team is licensed, bonded, and insured, and we provide a 30-day warranty on service calls and a 90-day manufacturer's warranty on appliance parts.
Apex Appliance Reviews Summary
Positive Experiences
The majority of reviewers had a positive experience with Apex Appliance, praising the company's technicians for their professionalism, politeness, and efficiency. Many reviewers mentioned that the technicians were knowledgeable, explained the problems and solutions clearly, and left the workspace clean. Several reviewers also appreciated the company's prompt response to their calls, flexibility with scheduling, and reasonable pricing.
Negative Experiences
A few reviewers had a negative experience with Apex Appliance, citing issues with the company's communication, reliability, and work quality. Some reviewers expressed frustration with the company's no-return policy, while others reported instances of technicians not completing repairs or providing inaccurate diagnoses. One reviewer had a particularly bad experience with a technician walking out of their home due to a minor issue with pet waste behind the washer.
