Transforming Your Outdoor Space, One Yard at a Time
At Johnson's Appliance Repair, LLC, we take pride in providing fast and professional service to the Greater Grand Rapids, MI area. Our team, led by Bob Johnson, is dedicated to delivering exceptional appliance repair services that exceed our customers' expectations.
Our Mission
We strive to be your preferred source for home appliance repair services in the Grand Rapids area. We believe in building long-term relationships with our customers, and we're committed to providing quality service that meets the highest standards.
Our Services
We offer a range of services for most major brand household appliances, including cooktops and wall ovens, ranges, refrigerators, freezers, dishwashers, icemakers, washing machines, and clothes dryers. We do not service small appliances like microwaves, toaster ovens, mixers, etc. Our team is experienced in repairing a wide range of brands, including Admiral, Amana, Caloric, Dacor, Electrolux, Frigidaire, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Monogram, Norge, Roper, Speed Queen, Tappan, Whirlpool, and White Westinghouse.
Our Team
Our team is led by Bob Johnson, who has years of experience in the appliance repair industry. Bob's goal is to provide you with the most convenient, honest, and pleasant in-home service experience possible. Our team also includes Alicia, who handles scheduling and customer service. We're a family-owned and operated business, and we're committed to treating your home with the utmost respect.
Why Choose Us
We're a small, family-owned business that's committed to providing personalized service to our customers. We take customer satisfaction seriously, and we strive to exceed our customers' expectations with every service call. We're proud of our reputation in the Grand Rapids area, and we look forward to welcoming you as a customer.
Positive Experience
The reviews are overwhelmingly positive, with all but one reviewer (Steve Van Dyke) having a extremely satisfactory experience with Johnson's Appliance Repair. The reviewers praise the company's prompt service, affordable prices, and honest diagnosis and repair of their appliances.
Negative Experience
The negative review, from Steve Van Dyke, expresses disappointment with the company's pricing and lack of transparency. While the reviewer acknowledges that the repairman, Bob, was pleasant and efficient, they feel "ripped off" due to a significant markup on parts and a hidden trip charge.
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