Experience the Art of Flooring, Elevated.
At McSwain Carpets & Floors, we pride ourselves on being Cincinnati, Dayton, and Northern Kentucky's premier flooring center. For over 55 years, we have been dedicated to providing exceptional service, quality flooring products, and unparalleled selection to our valued customers. Our commitment to excellence has earned us a reputation as the go-to destination for all flooring needs.
Our Story
Founded on the principles of quality, integrity, and customer satisfaction, McSwain Carpets & Floors has grown to become a household name in the region. Our story began with a simple yet profound vision: to provide top-notch flooring solutions that exceed customer expectations. Today, we are proud to operate nine showrooms across Cincinnati, Dayton, and Northern Kentucky, offering an extensive range of flooring options to cater to diverse tastes and preferences.
Our Services
At McSwain Carpets & Floors, we offer a comprehensive suite of services designed to make your flooring experience seamless and enjoyable. From complimentary in-home estimates to virtual consultations, design consultations, and financing plans, we have got you covered. Our team of experts is dedicated to providing personalized attention, ensuring that every customer finds the perfect flooring solution for their unique needs.
Our Products
We take pride in our vast selection of flooring products, featuring top brand names in the industry. Our range includes:
- Carpet: Explore our extensive collection of carpet options, crafted to provide comfort, style, and durability.
- Hardwood: Discover the timeless beauty and elegance of our hardwood flooring, available in various species and finishes.
- Luxury Vinyl Plank and Tile: Experience the versatility and practicality of our luxury vinyl plank and tile products, perfect for busy lifestyles.
- Laminate: Find the perfect blend of aesthetics and affordability with our laminate flooring options.
- Vinyl Ceramic Tile: Browse our extensive range of vinyl ceramic tile products, offering durability, style, and easy maintenance.
- Area Rugs: Add a touch of elegance and sophistication to your space with our stunning area rug collections.
Why Choose McSwain?
At McSwain Carpets & Floors, we are committed to delivering exceptional service, quality products, and unparalleled selection. Our 10-point pledge ensures that every customer receives:
- Unmatched service and quality flooring products
- Financing plans to fit your budget
- Community involvement and community-centric initiatives
- Unparalleled selection of flooring options
- Free in-home estimates and virtual consultations
- Design consultations to help you choose the perfect flooring
- Hardwood refinishing and repair services
- Premium outlet specials and monthly flooring deals
Join the McSwain Family
Experience the difference at McSwain Carpets & Floors. Visit one of our nine showrooms today and discover why we are the premier flooring center in Cincinnati, Dayton, and Northern Kentucky.
Positive Experiences
The majority of customers had excellent experiences with McSwain Carpets & Floors, with many praising the helpfulness and professionalism of their sales staff. Some praised the wide selection of products, making it easy to find the right flooring for their needs. The installation process was also reported to be well-done, with courteous and efficient installers.
Common Issues with Installation
One customer experienced difficulties with the installation process, including delays and issues with the quality of work. The company is reviewed to have had a major failure to follow through on promises, leading to frustration and disappointment.
Neutral Experiences
A few customers had positive experiences without mentioning any major issues.
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