Treating every floor and every customer like our own
At Grain Design Flooring, we pride ourselves on providing exceptional flooring solutions to our clients in the Greater Cincinnati and Northern Kentucky area. With over 9 years of experience, our team of flooring experts has built a reputation for delivering top-notch quality and customer satisfaction.
Our Story
Grain Design Flooring was founded in 2015 by Jason Strunk, who had a passion for wood floors and a vision to bring high-quality flooring solutions to the Cincinnati market. With the guidance of experienced professionals and mentors in the industry, our roadmap was forged and our journey began. Today, we have evolved from an exclusive wood flooring business to a premier flooring company offering a wide range of floor coverings, including carpet, tile, luxury vinyl, and laminate.
Our Philosophy
At Grain Design Flooring, we believe that a client's experience is directly related to the education and skill set of our on-site crew. That's why all our flooring installers are nationally certified through the National Wood Flooring Association (NWFA). We pair this high level of experience with a team of estimators and office staff who prioritize customer service. Our successful recipe for success lies in combining experience, skill, and customer service to ensure that our clients have the best experience when choosing a floor covering.
What We Offer
We offer a wide range of flooring services, including:
- Hardwood Flooring Installation
- Hardwood Floor Refinishing
- Hardwood Floor Recoating
- Custom Flooring
- Luxury Vinyl Flooring
- Laminate Flooring
- Carpet Flooring
Our team of experts is dedicated to providing top-notch quality and customer satisfaction. We understand that every client is unique, and we take the time to understand your specific needs and preferences. Whether you're looking to install a new floor, repair an existing one, or simply upgrade your home or business, we've got you covered.
Our Commitment
At Grain Design Flooring, we're committed to doing things right. We treat every floor and every customer like our own, and we're not happy unless you're happy. Our team is dedicated to providing exceptional service, from the initial consultation to the final installation. We're proud to have been recognized as one of the top-rated flooring companies in the area, and we're excited to continue serving our clients for years to come.
Overall Experience
The reviews are overwhelmingly positive, with all authors giving 5-star ratings. The feedback focuses on the excellent customer service, quality of work, and attention to detail provided by Grain Design Flooring.
Communication and Quality of Work
The reviewers praise the company's prompt communication, estimating process, and final result. Alex, the lead person, is commended for his professionalism, friendliness, and ability to identify issues and provide solutions. The installation and repair work is described as excellent, with attention to detail and a focus on matching the original color and finish.
Customization and Attention to Detail
Several reviewers highlight the company's willingness to work with them to achieve their desired result. Alex is praised for his ability to listen to clients' needs and provide options for achieving their vision. The company's attention to detail is also highlighted, with reviewers noting that the finished product exceeded their expectations.
Examples of Excellent Work
Among the standout examples are a successfully repaired original wood floor, a refinished second floor, a new oak installation on the first floor, and a laminate installation on the lower level. The company also completed a unique fireplace hearth design that impressed the homeowner.
Conclusion
Grain Design Flooring has a reputation for delivering exceptional customer service, quality workmanship, and attention to detail. The company's commitment to communication, customization, and satisfaction has earned it a 5-star rating from all reviewers.
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