The Company Your Neighbors Trust
At Ernie's Plumbing, we're dedicated to providing top-notch plumbing services to our valued customers. Our team of expert plumbers is committed to delivering exceptional workmanship, unparalleled customer service, and competitive pricing. We're proud to be a fully licensed, insured, and bonded company, ensuring your peace of mind when you choose us for your plumbing needs.
Our Mission
Our mission is to be recognized as a leader in providing quality plumbing services to the highest specifications for our clients by conducting our business with integrity, honesty, fairness, and respect. We strive to exceed our customers' expectations, continuously improve our quality and performance, and provide rewarding and challenging work opportunities for our employees.
Our Services
Ernie's Plumbing offers a comprehensive range of plumbing services, including:
- Slab leak detection and repair
- Video diagnostics for accurate diagnosis
- Water heater installation, repair, and maintenance
- Residential and commercial plumbing solutions
- Kitchen, bathroom, and laundry room plumbing services
- Leak detection and repair
- Complete plumbing replacement
Our professional technicians are extensively trained and knowledgeable, ensuring that you receive the most effective solution for any plumbing issue. We schedule appointments and provide courtesy calls to keep you informed of our arrival time.
What Sets Us Apart
At Ernie's Plumbing, we're committed to total customer satisfaction, and our work is 100% guaranteed. Unlike some plumbing contractors, we don't keep you waiting and wondering when the plumber will show up. We dispatch our plumbers directly, ensuring that you receive reliable service from our uniformed technicians, who arrive in clearly marked vans.
Our Commitment to Quality
We've been in business since 1998, and our commitment to quality and customer satisfaction has earned us a reputation as a trusted plumbing service provider. Our team of experts is dedicated to providing honest service at fair prices, ensuring that you receive the best value for your money.
Experience with Ernie's Plumbing
Negative Experiences
Several customers had disappointing experiences with Ernie's Plumbing. Some issues included technicians not explaining fully the scope of work before starting, resulting in unexpected costs. In another instance, a technician installed a backflow valve backwards, and when the customer complained, the company denied responsibility and was rude to the customer. Additionally, some customers experienced leaks and other issues after Ernie's Plumbing installed new parts, and the company was unresponsive to their concerns.
Positive Experiences
Many customers had positive experiences with Ernie's Plumbing, citing quick response times, fair pricing, and professional technicians. Some customers appreciated the honesty and integrity of the company, with one customer praising the company for owning up to a mistake and making it right. Others appreciated the clarity and explanations provided by the technicians, making them feel informed and confident in the work being done.
Common Themes
Among the reviews, common themes emerged about Ernie's Plumbing. Some customers praised the company's fast response times, while others were dissatisfied with the company's handling of mistakes and unexpected costs. The company's pricing was also a point of contention, with some customers feeling it was reasonable and others feeling it was too high.
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