At Flohr, we're passionate about providing top-notch flooring solutions that exceed our customers' expectations. As a full-service flooring supply and installation company based in Austin, Texas, we've been serving families, residential homeowners, landlords, real estate investors, custom home builders, and small commercial business owners in and around Austin since 2009. Our commitment to delivering exceptional service, expert advice, and high-quality products has earned us a reputation as one of the most trusted flooring companies in the region.
Our Story
Our story began with a simple yet powerful idea: to provide honest, expert advice and exceptional service to our customers. Our owner, Brian Pousson, has been in the flooring business for over 30 years, and his passion for providing outstanding customer experiences has been the driving force behind our company's success. We're proud to have built a team of skilled flooring specialists who share our values and are dedicated to helping our customers find the perfect flooring solutions for their homes or businesses.
Our Services
At Flohr, we understand that every customer has unique needs and preferences. That's why we offer a wide range of flooring options, including hardwood, engineered hardwood, laminate, vinyl, carpet, ceramic and porcelain tile, and natural stone. Our experienced team will guide you through the selection process, providing expert advice on the pros and cons of each material and helping you make an informed decision. We also offer free consultations, estimates, and installations, making the entire process as seamless and stress-free as possible.
What Sets Us Apart
So, what sets us apart from other flooring companies? It's our attention to detail, our commitment to honesty and transparency, and our dedication to delivering exceptional customer service. We believe in building long-term relationships with our customers, and we're proud to have earned a reputation for excellence in the flooring industry.
Meet Our Team
Our team of skilled flooring specialists is dedicated to providing exceptional service and expert advice to our customers. With years of experience in the flooring industry, our team is equipped to handle any flooring project, from installation to maintenance and repair. We're passionate about what we do, and we're committed to delivering outstanding results that exceed our customers' expectations.
Testimonials
Don't just take our word for it! Our customers rave about our exceptional service, expert advice, and high-quality products. From hardwood and laminate to vinyl and carpet, our customers love the personalized service and attention to detail that we bring to every project.
Flohr Flooring Reviews Summary
Excellent Customer Service and Quality Products
The majority of reviewers had an excellent experience with Flohr Flooring, praising the company's customer service, professionalism, and quality products. Many reviewers raved about the sales team, particularly Gina, who was described as knowledgeable, helpful, and patient. The installation teams were also praised for their efficiency, attention to detail, and respect for customers' homes.
Competitive Pricing and Timely Delivery
Several reviewers mentioned that Flohr Flooring offered competitive pricing, and many were pleased with the timely delivery and installation of their flooring. The company's ability to meet deadlines and deliver quality results was a common theme among the positive reviews.
Issues with Communication and Quality Control
A few reviewers experienced issues with communication, quality control, and customer service. Some mentioned that the company failed to respond to their concerns, and there were instances of damaged products and poor workmanship. However, these issues were not widespread, and many reviewers reported positive experiences with Flohr Flooring.
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