Schedule Your Service Now and Let Us Get the Job Done Right!
At Steam Master Carpet Cleaners, we are a family-owned and -operated carpet cleaning company in Costa Mesa, California, with a long history of providing high-quality, affordable carpet, rug, and upholstery cleaning services for three generations. With our expertise in applying advanced steam cleaning methods, powerful cleaning equipment, and safe but effective cleaning agents, we excel at thoroughly cleaning and restoring carpets, area rugs, indoor/outdoor furniture, boat upholstery, car interiors, and more.
Our Services
We offer a wide range of services to meet the needs of our customers. Our carpet cleaning services use the industry's best steam cleaning techniques and equipment to effectively remove spills, spots, dirt, pet dander, odors, bacteria, and allergens from soiled carpets. Our rug cleaning services involve carefully cleaning your rug on-site at our facility by our own team of specialists, using the best combination of cleaning techniques to thoroughly remove deeply embedded dirt and debris. Our upholstery cleaning services cater to a broad range of upholstery, from microfiber couches to leather upholstery in cars and marine vinyl in boats.
Why Choose Us
At Steam Master Carpet Cleaners, our goal is to make our steam cleaning services as convenient as possible. We have three cleaning crews readily available to provide off-site carpet cleaning services, and our service vehicles are well maintained and fully equipped with powerful truck-mounted steam cleaning equipment and 200 feet of hose. We primarily serve customers within a ten-mile radius of our Costa Mesa location, but we will travel to Irvine, Laguna Beach, Fountain Valley, and even San Clemente for larger jobs. Our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), highly experienced, and dedicated to following the industry's best practices.
Our Expertise
We have successfully cleaned hundreds of thousands of carpets and rugs for satisfied customers in Newport Beach, Costa Mesa, Laguna Beach, Huntington Beach, Corona del Mar, and surrounding cities. We're trusted by homeowners, business owners, realtors, and medical professionals alike--we've even cleaned the red carpet for the Academy Awards! Our experts use a combination of careful, hand cleaning and hot water extraction techniques to deliver superior-quality results. We only use non-toxic cleaning agents that are safe for your family, customers, pets, and guests.
Schedule Your Service Now
Call Steam Master Carpet Cleaners today if you need professional upholstery cleaning, rug cleaning, or carpet cleaning in Newport Beach, Costa Mesa, Corona del Mar, Balboa Island, or other nearby city. We offer free phone estimates and can typically accommodate next-day (and sometimes same-day!) appointments. When you work with us, you can rest assured that you will always receive personalized customer service, high-quality workmanship, and fair pricing.
Overall Experience
The reviews for Steam Master Carpet Cleaners are mostly positive, with many customers raving about the company's excellent customer service, professional technicians, and high-quality cleaning results. However, there are some negative reviews that highlight issues with scheduling, pricing, and the quality of work.
Positive Aspects
- Excellent customer service and professionalism from technicians and office staff
- High-quality cleaning results, with many customers reporting that their carpets and rugs look brand new again
- Family-owned business with a focus on customer satisfaction
- Competitive pricing and reasonable quotes
- Technicians are knowledgeable and take the time to explain the cleaning process and answer questions
Negative Aspects
- Scheduling issues, including missed appointments and delayed arrival times
- Pricing inconsistencies, with some customers feeling misled or overcharged
- Poor quality of work, including cases of damaged carpets or furniture
- Lack of communication and follow-up from the company, leaving customers feeling frustrated and ignored
Recommendation
Based on the majority of reviews, Steam Master Carpet Cleaners is a reputable and reliable company that provides high-quality cleaning services. However, it's essential to carefully review the company's pricing and services before booking an appointment, and to communicate clearly with the technicians and office staff to ensure a smooth and satisfactory experience.
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