Furnishing Your Home, One Piece at a Time.
Our journey began with a simple vision: to create a space where individuals could discover beautiful, high-quality furniture and home decor that speaks to their unique personalities. More than just an online store, we strive to be a trusted guide, helping you navigate the exciting world of interior design and transform your living spaces into personal sanctuaries.
Our Expertise
We are passionate about offering a curated selection of products in various styles and budgets. Our passionate team meticulously researches the market, handpicking pieces that reflect the latest trends and timeless classics. We work directly with manufacturers, ensuring premium quality and competitive prices.
Products & Services
We offer an extensive range of products across diverse categories, including:
- Living Room: Lift chairs, sofa sets, stationary and reclining sofas, sleepers, loveseats, sectionals, recliners, chairs, ottomans, chaise lounge, occasional tables.
- Bedrooms: Queen and king beds, California king beds, headboards, dressers, mirrors, nightstands, chests, media chests, vanities, bedding.
- Dining Room: Dining room sets, dining chairs, bar stools, counter stools, dining benches, china cabinets, buffets, bars & bar tables.
- Accents & Decorations: Rugs, throws, pillows, lighting, wall art, mirrors, accessory sets, home storage, accent tables.
- Office & Entertainment: Desks, chairs, bookcases, storage.
- Kids Rooms: Full and twin beds, bunk & loft beds, girls and boys bedrooms, dressers, mirrors, nightstands, chests, bedding.
- Outdoor: Outdoor seating, dining sets, outdoor accessories, fire pit chat sets, fire pits, patio umbrellas & bases.
More Than Just Products
At our core, we believe in creating a customer-centric experience. Our dedicated team is available to answer your questions, provide personalized recommendations, and guide you through the purchasing process. We also offer financing options to make your dream home more attainable.
We are more than just an online store; we are your trusted partner in creating a beautiful and functional home that reflects your unique story.
Poor Customer Service Experiences
Several reviewers had negative experiences with Furniture Outlet's customer service. Some were treated rudely, condescendingly, or dismissively by sales associates, while others had issues with defective products and poor communication.
Defective Products and Refunds
Mark Pennington had a particularly frustrating experience, spending $3,200 on defective furniture and encountering unresponsive customer service. He eventually had to dispute the purchase with his credit card company. Similarly, Dan Marshall and KTodie reported issues with defective products and unhelpful customer service.
Unhelpful Sales Associates
Lexi Davis, B. John, and Justin Foreman had negative interactions with sales associates, describing them as condescending, rude, or unhelpful.
Positive Experiences
On the other hand, many reviewers had positive experiences at Furniture Outlet. Linda Lynch, Brent Johnson, Toni Mansfield, Ron Goetz, Gabriel Silk, Alec Mollenhauer, Michelle Altomare, Robyn Baker, and Uriah Brown reported helpful and patient sales associates, competitive prices, and smooth delivery experiences.
Delivery and Product Quality
Some reviewers, like Tiffany Radabaugh, expressed concerns about the store's no-return policy and delivery logistics. However, most reviewers were satisfied with the quality of products and delivery services.
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