Quality Service, Great Prices, and Exceptional Customer Experience
At Brian's Cabinets, we pride ourselves on being a true custom cabinet shop, offering a wide range of materials, door styles, and finishing options to bring your design concept to life. With over 43 years of experience, we have established ourselves as the largest custom cabinet manufacturer east of the Oregon Cascades. Our team of professionals is dedicated to providing an exceptional experience for our customers, and we take pride in our ability to provide a comprehensive selection and price for any project in the home.
Our History
Brian's Cabinets was established in 1977 and has been serving the residential sector in Central Oregon for over four decades. Our company has developed strong long-term relationships with numerous contractors in the region. We have a strong core group of employees, with many having been with the company for over 20 years. This dedication to excellence is reflected in our commitment to providing high-quality custom cabinets that meet the unique needs of our customers.
Our New Facility
In 2021, we relocated to a new 42,000 sq. ft. state-of-the-art facility in Bend, Oregon. Our new facility features a larger showroom for customers to browse our extensive range of design options and cabinet styles. The facility was designed with sustainability in mind, incorporating recycling waste materials for secondary wood products and utilizing dust collection friction return air for heating and cooling balance.
Our Services
At Brian's Cabinets, we offer a wide range of services to cater to your design needs. Our services include:
- Custom cabinetry for kitchens, bathrooms, living rooms, closets, and garages
- Design options from a wide range of materials, door styles, and finishing options
- Expert installation services
- Excellent customer service and support
- Competitive pricing and flexible payment options
Our Commitment to Quality
At Brian's Cabinets, we are committed to providing exceptional quality in every aspect of our business. We pride ourselves on our attention to detail, our commitment to sustainability, and our dedication to customer satisfaction. We understand the importance of creating a cohesive design that reflects our customers' vision and style.
Careers
Are you passionate about woodworking and creating new things? At Brian's Cabinets, we offer competitive wages, comprehensive health benefits, a 401(k) plan with company match, paid time off, and six paid holidays. We value our employees' work ethic, adaptability, and integrity. If you are interested in joining our team, please email your resume and salary requirements to careers@brianscabinets.com along with a brief statement outlining why you are interested in this opportunity.
Testimonials
We have had the privilege of working with numerous satisfied customers who have shared their experiences with us:
- "Brian's Cabinets has been supplying custom cabinets and fixtures for my businesses since 1997. I've used them for both custom homes and commercial projects. I could not be more pleased with the service and quality of the product I receive." - J. Miller
- "Brian's Cabinets installed a wall of cabinets and shelves in my office, and I'm very happy with the work. Their attention to detail is impressive." - B. Tompkins
Connect with Us
To learn more about Brian's Cabinets and our services, please visit our showroom at 20780 Sockeye Place, Bend, Oregon 97701. You can also contact us by phone at 541-382-3773 or by email at info@brianscabinets.com.
Customer Service Experiences
Some customers had positive experiences with the customer service, praising the helpfulness of staff members like Lysa, who went above and beyond to assist with ordering hardware. Others appreciated the friendly and professional communication throughout the process.
Cabinet Quality and Design
Many customers were impressed with the quality and design of the cabinets, with some even comparing them to Amish craftsmanship. The company's attention to detail and focus on perfection were noted as positives.
Issues with Hinges and Warranty
However, one customer had a negative experience with the hinges used in the cabinets, stating that they were of poor quality and broke easily. The customer was disappointed that the company no longer replaced broken hinges, instead referring them to a website to purchase new ones.
Installation and Project Management
Some customers experienced issues with the installation process, citing errors and design issues that needed to be corrected. One customer felt that the company was too busy with bigger projects, leading to delays and incomplete work.
Professionalism and Conduct
One customer had a negative experience with a driver who was cursing, which was unacceptable.
Overall Experience
Many customers were extremely satisfied with their overall experience, praising the quality of the products, the customer service, and the installation process.
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