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We are a family-owned and operated tree service company based in Des Moines, Iowa. With over two decades of experience, we have established ourselves as the trusted and go-to tree care service provider for residential and commercial clients in the surrounding areas of Polk, Dallas, Warren, Madison, Jasper, and Marion counties. Our company is built on a foundation of customer service, and we treat every client like family. Our dedicated and professional staff is committed to delivering exceptional tree care services that meet the highest standards of quality and customer satisfaction.
Our Beginnings
Our journey began in the spring of 1997 with a single truck and a chainsaw. Since then, we have grown and evolved into a fully staffed and equipped tree care business, with a team of 13 full-time employees who are skilled and knowledgeable in the art of tree care. Our growth and success are a testament to our commitment to excellence and our dedication to providing the best possible services to our customers.
Our Philosophy
At our company, we believe that tree care is not just about cutting down trees or trimming branches. It's about creating a safe and beautiful outdoor space that enhances the quality of life for our customers. We take pride in our work and strive to deliver exceptional service that exceeds our customers' expectations. We achieve this by employing the best arborists, using the latest equipment and techniques, and maintaining the highest level of professionalism and integrity.
Services We Offer
We offer a comprehensive range of tree care services designed to meet the unique needs of our customers. Our services include:
Tree Removal: We specialize in safe and efficient tree removal services, using our expert arborists and state-of-the-art equipment to minimize the risk of damage to your property.
Tree Trimming & Pruning: Our certified arborists provide professional tree trimming and pruning services to enhance the aesthetic appeal of your property while promoting healthy growth and development.
Stump Grinding & Removal: We offer stump grinding and removal services to eliminate unsightly stumps and prevent them from becoming a safety hazard.
Emergency Tree Service: Our 24-hour emergency tree service ensures that you receive prompt and professional assistance in the event of a tree-related emergency, such as a fallen tree or branch.
Wood Chipping & Lot Clearing: Our wood chipping and lot clearing services help you to maintain a clean and organized outdoor space by removing debris and unwanted vegetation.
Our Guarantee
At our company, we stand behind our work and guarantee your satisfaction. We believe that our customers deserve the best, and we will not settle for anything less than 100% customer satisfaction. We are committed to providing high-quality services that meet the highest standards of excellence, and we strive to exceed your expectations at every turn.
Why Choose Us
So, why choose us as your trusted tree care service provider? Here are the top 10 reasons why we are the go-to tree service in Des Moines, IA:
1. Guaranteed Satisfaction: We guarantee your satisfaction with our services, and we will do everything in our power to ensure that you receive the best possible results.
2. Full-Service Tree Care: We offer a complete range of tree care services, from tree removal to stump grinding, to meet the unique needs of our customers.
3. Expert Arborists: Our certified arborists are trained and experienced in the art of tree care, ensuring that you receive the highest level of expertise and professionalism.
4. Quality Equipment: We invest in the latest equipment and technology to ensure that our services are delivered efficiently and effectively.
5. Competitive Pricing: We offer competitive pricing for our services, ensuring that you receive the best value for your money.
Outstanding Customer Service and Tree Care
Des Moines Tree Service has received widespread praise for their exceptional tree care services. Many customers have shared stories of their positive experiences with the company, highlighting their professionalism, efficiency, and attention to detail.
Highly Responsive and Reliable
Customers have praised the company's prompt response to their calls and appointments, with some even reporting that they received estimates within 1-2 hours of their initial contact. Jason, the company's representative, has been particularly commended for his personable and informative approach.
Top-Notch Workmanship
The company's arborists have been praised for their expertise and meticulous workmanship. From removing large trees to trimming and pruning, Des Moines Tree Service has demonstrated a commitment to quality and customer satisfaction.
Rarely, a Few Blemishes
Not all customers have been thrilled with the company's service. Candi Nielsen reported a negative experience, citing a lack of follow-through and poor communication. However, this appears to be an isolated incident, and the company has responded to this review, acknowledging the mistake.
Conclusion
Des Moines Tree Service has built a reputation for excellence, and their customers have come to rely on their expertise and professionalism. While occasional hiccups may arise, the company appears to prioritize customer satisfaction and quality workmanship.
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