Store with confidence, store with Tri-Village Self Storage.
At Tri-Village Self Storage, we pride ourselves on being the top storage facility in Louisville, KY. Our state-of-the-art facility is equipped with the latest security features, including 24-hour video surveillance, computer-controlled gate entry, electronic locks, and individually alarmed units. We understand the importance of keeping your belongings safe, and we're confident in our ability to provide a secure and reliable storage solution for residents and businesses throughout Louisville, KY.
Our Facility
Our facility is conveniently located at 1170 E Broadway, Louisville, KY 40204, close to Highway 150 and I-64. We're proud to be a storage solution for residents and businesses throughout Highlands, Seneca Garden, Audubon Park, Parkway Village, and several other surrounding neighborhoods. Our facility is also just a few miles away from the University of Louisville and Bellarmine University.
Services Offered
At Tri-Village Self Storage, we offer a wide range of services to meet your storage needs. Our facility features climate-controlled units, standard storage units, and wine storage units. We also provide convenient amenities such as elevator access, 24-hour access, and online bill pay. Additionally, we offer a variety of packing supplies, including boxes, tape, and furniture covers, available for purchase on-site.
Why Choose Us
Our customer service is second to none. Our friendly and professional team is always happy to answer your questions and assist with your storage needs. We're committed to providing a clean, secure, and convenient storage solution for our customers. We're confident that our state-of-the-art facility and exceptional customer service will meet and exceed your expectations.
Overall Experience
The reviews reveal that some customers had a positive experience with the storage facility, praising the staff, security, and convenience of the facility. However, others were disappointed with the customer service, pricing, and management of the facility.
Positive Aspects
- Helpful Staff: Many reviewers praised the staff, specifically Andy, Mike, and Michelle, for being helpful and efficient during the sign-up process and in addressing their concerns.
- Security: The facility's security features, such as the electronic access system and climate-controlled units, were appreciated by several reviewers.
- Convenience: The automated system and ease of access to the facility were also mentioned as positive aspects.
Negative Aspects
- Poor Customer Service: Some reviewers expressed frustration with the lack of response to their emails and phone calls, and the unhelpful attitude of the management.
- Pricing Issues: A few reviewers were upset about the pricing, citing unexpected fees and changes to the rental rates without notice.
- Management Issues: Some reviewers were unhappy with the management of the facility, citing issues with cleanliness and the lack of staff on site.
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