Store with confidence, store with Citadel.
At Citadel Self Storage, we understand the importance of securing your valuable possessions. That's why we offer a range of storage solutions designed to provide you with peace of mind. Our state-of-the-art facilities in Lexington, Louisville, Cincinnati, Palmetto Bluff, and Okatie Center Point Warehouse are equipped with the latest security features and temperature-controlled units to ensure your belongings are protected from extreme temperatures and humidity.
Our Services
We cater to diverse storage needs, providing units of various sizes to accommodate small, medium, and large storage requirements. Our temperature-controlled storage units are ideal for sensitive items such as artwork, electronics, and family heirlooms that require a controlled environment. Additionally, we offer outdoor drive-up storage, gated access with security fencing, and 24-hour security monitoring to ensure your belongings are safe and secure.
Why Choose Citadel Self Storage?
At Citadel Self Storage, we designed our facilities with you in mind. We understand the importance of convenience, security, and affordability. Our facilities are designed to provide you with easy access to your storage unit, and our friendly staff are always available to assist you. With competitive pricing and a range of unit sizes to choose from, we're confident that we can provide the perfect storage solution for you.
Our Commitment to You
At Citadel Self Storage, we're committed to providing exceptional customer service, state-of-the-art facilities, and a range of storage solutions to meet your unique needs. We're dedicated to building long-term relationships with our customers, and we're confident that our commitment to excellence will make us your go-to storage solution.
Summary of Reviews
Positive Comments
- Cleanliness and Security: Many reviewers praised the facility's cleanliness, security, and well-maintained units.
- Friendly and Helpful Staff: Several reviewers expressed appreciation for the friendly and courteous staff, citing their helpfulness and kindness.
- Convenience and Location: Reviewers mentioned the convenient location and accessibility of the facility.
- Pricing and Value: Some reviewers found the pricing to be reasonable and a good value for the services provided.
Negative Comments
- Fees and Charges: Some reviewers expressed frustration with unexpected fees, late charges, and pricing issues.
- Poor Customer Service: A few reviewers experienced poor customer service, including rudeness, lack of attention, and dishonesty.
- Issues with Rentals: Some reviewers reported issues with U-Haul rentals, including faulty trucks and overcharging.
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