Experience the Art of Fine Leather Seating
At Leathercraft Furniture, we take pride in our legacy of crafting the finest leather seating available for over 50 years. Our story began in the highlands of Western North Carolina, where we discovered a treasure trove of skilled craftspeople who shared our passion for quality and craftsmanship. To this day, our team of experts continues to push the boundaries of innovation and excellence, driven by a relentless pursuit of perfection.
Our Story
Since our humble beginnings, we've remained committed to our mission of producing upholstered furniture to the highest standards possible. We achieve this by utilizing only the best materials and employing time-tested manufacturing techniques. Our goal is to simplify the ordering process, giving you the freedom to tailor our products to meet your unique requirements. With Leathercraft Furniture, you can expect exceptional quality, unwavering dedication, and unparalleled customer service.
Services Offered
Our extensive range of products includes:
- Chairs: Accent Chairs, Dining & Barstools, Game Chairs, Home Office/Exec. Lounge Chairs, Swivel Chairs, Wing Chairs, and Home Theater Ottomans/Benches
- Sofas: Reclining Sleeper Settees/Loveseats, and Sectionals
- Leather/Fabrics: QS Leathers, Cates Cove Fabrics, CF Stinson Collection, and more
- Design Options: Nail Trim, Wood Finishes, Cardinal Powdercoat Finishes, Base Options, Cushion Options, Eco-Friendly Options, and Pillows
- Programs: NOW Program, Manhattan Select Program, Oasis Recliner Program, Caress Program, and more
- Resources: Price List, Current Leather List, Current Fabric List, Trade Inquiry, and To The Trade Showrooms
- Inspiration: Videos, Resources, and Craftsmanship Forms
Our Commitment
We're dedicated to exceeding industry standards in every detail, from our select hardwood frames to prime waterfowl down filling. Our buyers have access to a vast range of leathers from around the world, ensuring that our products meet the highest standards of quality and craftsmanship. With Leathercraft Furniture, you can trust that you're investing in a piece of furniture that will stand the test of time.
Mixed Reviews of Leathercraft Furniture
Disappointing Experiences
Some customers have had negative experiences with Leathercraft Furniture, citing poor quality control, uncomfortable products, and unhelpful customer service. One reviewer reported receiving a sectional with cushions of different firmness, and even after replacements were sent, the cushions were thinner and began to sag. Another reviewer was disappointed with the comfort of their recliners, stating that they were not designed well and lacked padding.
Positive Encounters
On the other hand, some customers have had positive experiences with Leathercraft Furniture, praising the quality and comfort of their products. One reviewer mentioned that their furniture, purchased in 1983, was still in excellent condition and had withstood heavy use. Another reviewer appreciated the customization options and excellent customer service, stating that they were more than pleased with their purchases.
Issues with Customer Service
Some customers have reported poor treatment by certain employees, including a representative from Human Resources who failed to follow through on promises. This lack of accountability and respect for customers has left a sour taste in the mouths of these reviewers.
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