At Heritage Design + Supply, we're passionate about simplifying the home-building process for builders, contractors, and homeowners. Our mission is to provide exceptional customer service, quality work, and proactive communication to make each project a success. From design to selection to installation, we strive to make the process seamless and enjoyable for everyone involved.
Our Journey
In January, our family of companies merged to form Heritage Design + Supply, redefining the experience for Triangle-area home builders, contractors, and their clients. With over 20 years of industry experience, our team works exclusively with home builders, contractors, and their clients, providing exceptional customer service and expertise in cabinetry, flooring + tile, hearth + outdoor living products, and window coverings.
Our Team
Our executive team consists of Co-CEOs Matt Wallace and Adam Nix, COO Adam Anaya, CRO Adam Welch, and Interim CFO Robert McKenzie. Our division leadership includes Amanda Welch, Interim Director of Cabinetry; Tricia Smith, Director of Flooring + Tile; Charlie Schmidt, Director of Hearth + Outdoor Living; and Lori Paschall, Director of Window Coverings.
Our Services
Our team specializes in four key areas: Cabinetry, Flooring + Tile, Hearth + Outdoor Living, and Window Coverings. Our cabinetry team guides clients in selecting the perfect cabinets that balance function and design. Our flooring + tile team offers unmatched customer service and a wide selection of premier brands. Our hearth + outdoor living team provides expert guidance in selecting the right hearth products for each client's needs. Our window covering team helps clients find the perfect window treatments to complement their home's design.
Visit Our Showroom
Conveniently located near RDU at 6833 Mt. Herman Road in Morrisville, NC, our brand-new showroom is a must-visit destination for anyone looking to elevate their home's design and functionality. Our team is here to guide you through the process, from selection to installation, to ensure a seamless and enjoyable experience.
Get Started Today
Ready to experience the Heritage Design + Supply difference? Contact our sales team to learn more about our process and schedule a showroom appointment. We can't wait to help you bring your home-building vision to life!
Positive Experiences with Heritage Cabinets
Many customers have had excellent experiences with Heritage Cabinets, praising their customer service, quality of work, and attention to detail. Some highlights include:
- Outstanding Customer Service: Several reviewers praised the helpfulness and responsiveness of specific staff members, including Myra, Eric, Matt Wallace, Devyn Read, Laura Lavigne, and Melody Helms.
- Beautiful and High-Quality Cabinets: Reviewers raved about the beauty and quality of their cabinets, with some mentioning that they exceeded their expectations.
- Attentive and Creative Design: Designers like Mary Ann were credited with providing creative and practical solutions, taking the time to listen to customers' needs and preferences.
Negative Experiences with Heritage Cabinets
Unfortunately, not all customers have had positive experiences with Heritage Cabinets. Some reviewers expressed frustration with:
- Poor Communication and Responsiveness: Several reviewers complained about poor communication, delayed responses, and unreturned calls and emails.
- Disappointing Experiences: Some customers experienced disappointment with cancelled orders, unhelpful staff, and lack of alternatives.
- Frustrating Appointments: One reviewer was frustrated with the need for an appointment, which was not clearly stated on the website.
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