Delivering Precise and Accurate Countertop Solutions with Excellence
At Atlantic Countertops, we have been dedicated to providing top-quality countertop solutions to our customers in Raleigh and the surrounding areas for over 30 years. Our team is committed to exceeding customer expectations by offering exceptional craftsmanship, professionalism, and service.
Our Story
Founded in 1992, Atlantic Countertops has been serving the Raleigh community with a wide range of countertop solutions. We take pride in our ability to fabricate and install custom laminate, post-form laminate, solid surface, granite, quartz, or sintered stone countertops. Our versatility allows us to cater to a diverse range of customers, from residential homeowners to commercial businesses.
Our Mission
At Atlantic Countertops, our mission is to provide unparalleled customer service, exceptional quality, and attention to detail in every aspect of our work. We strive to build long-term relationships with our customers by understanding their unique needs and preferences. Our team of experienced professionals is dedicated to ensuring that every project is completed to the highest standards of quality and craftsmanship.
Residential Services
We offer a wide range of countertop solutions for residential homes, including:
- Kitchen Countertops: From modern to traditional, we offer a variety of materials and designs to suit your taste and style.
- Bathroom Vanities: Enhance the look and functionality of your bathroom with our custom countertop solutions.
- Shower Panels: Create a spa-like experience with our solid surface shower panels.
- Outdoor Living: Transform your outdoor space with our durable and low-maintenance countertop solutions.
Commercial Services
We also cater to the needs of commercial businesses, including:
- Restaurant Countertops: Design and install custom countertops that meet the unique demands of your restaurant or commercial establishment.
- Office Countertops: Create a professional and welcoming atmosphere with our custom countertop solutions.
Our Process
At Atlantic Countertops, we understand that every project is unique. That's why we take a personalized approach to each customer's needs. Our process includes:
1. Product Selection: Choose from a wide range of materials and styles to find the perfect fit for your project.
2. Edge Detail: Customize the edge detail to match your design preferences.
3. Initial Estimate: Receive a detailed estimate for your project.
4. Template: Create a precise template for your countertop.
5. Fabrication: Let our skilled craftsmen precision-cut and fabricate your countertop.
6. Quality Check: Inspect and test your countertop to ensure exceptional quality.
7. Installation: Our professional installers will install your countertop with precision and care.
8. Final Quality Check: Inspect your finished countertop to ensure it meets your expectations.
At Atlantic Countertops, we are committed to delivering exceptional results, exceptional service, and unparalleled quality. We are proud to be a member of the International Surface Fabricators Association (ISFA) and the National Stone Institute (NSI), demonstrating our commitment to the highest standards of fabrication and operation.
Overall Quality of Service
The reviews presented show a mixed bag of experiences with Atlantic Countertops. While some customers had excellent interactions and were highly satisfied with the service, others described poor experiences, including issues with communication, installation, and customer service.
Customer Appreciation and Satisfaction
Some customers had wonderful interactions with sales representatives, such as Sophia and Rachel, who provided excellent customer service and guidance. Paige King mentioned having a wonderful interaction with Adam, and Cindy Walter praised Sophia for her professional and helpful approach. Karen Carlson, Jeff Thomas, and Sher M. all mentioned being highly satisfied with the service they received.
Challenges and Disappointments
However, others had frustrating experiences. Lisa Rice described a poor experience with unclear communication and unmet expectations. Carrie Wolfe said that the company would only come to measure and quote if she took time off work and put down a deposit. Zig Zag complained about being lied to by a sales representative and dealing with a rude and arrogant owner who refused to make things right. Similarly, Jeff Thomas had issues with the installation andMeasurement process.

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