Experience the B&B difference today!
Welcome to B&B Window Cleaning & Services, your premier window cleaning and exterior maintenance company serving the Pittsburgh area. At B&B, we take pride in providing exceptional service and customer satisfaction to both residential and commercial customers.
Our Mission
At B&B Window Cleaning and Services, we strive to be the best in the City of Pittsburgh. We believe in giving our customers the best possible product and service, and giving our employees the time and compensation they need to be happy, successful, and fulfilled. Our values are founded on trust, transparency, and honesty, which drive everything we do.
Our Services
We offer a wide range of services tailored to meet the unique needs of our customers. For commercial properties, we provide high-rise window cleaning, small commercial window cleaning, commercial gutter cleaning, and commercial soft and pressure washing. For residential customers, we offer residential window cleaning, residential gutter cleaning, and residential soft and pressure washing. Our team of professionally trained, uniformed, and courteous technicians are dedicated to providing a level of service that exceeds your expectations.
What Sets Us Apart
At B&B Window Cleaning, we are committed to providing a level of service that towers above our competition. Our team is led by experienced professionals with over 20 years of window cleaning experience. We are constantly researching new products and tools to improve our services and ensure our customers receive the best possible results. We pride ourselves on our attention to detail, professionalism, and customer satisfaction.
Meet the Leadership Team
Bob, our foreman, has over 20 years of window cleaning experience and is well-versed in all window cleaning techniques. Becca, our office manager, has a degree from Cornell University and 10 years of marketing experience. She is readily accessible via phone and email and works hard to keep B&B's customer satisfaction among the best in the area.
Company Performance and Customer Service
The reviews highlight the mixed performance of the company in terms of customer service and job quality. On one hand, several customers praised the company's professionalism, communication, and fair pricing. They mentioned the courteous and hardworking crew, who did an excellent job in cleaning windows and providing great customer service.
On the other hand, some customers reported negative experiences, including unprofessional behavior, damage to property, and unkept promises. A few reviewers mentioned that the company failed to deliver on their commitments, and the owners' behavior was sometimes aggressive and unprofessional.
Quality of Work
The quality of work was a mixed bag, with some customers reporting excellent results, while others experienced subpar service. Some reviewers praised the company for doing a thorough job, with spotless windows, while others reported damage to property, such as a broken chandelier light.
Communication and Scheduling
Communication and scheduling were also areas of concern for some customers. A few reviewers mentioned that the company did not show up on schedule or failed to follow through on their commitments. One customer reported waiting for over four weeks for a call back to schedule an appointment.
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